Title IT Business Partner Number Of Resources 1 Expected Start Date ASAP Educational Qualification Bachelor’s of engg. from reputed institute. Management degree would be welcome Years of Experience 5 to 6 years of experience in IT business partnering, business process consulting, IT portfolio/demand management or enterprise application delivery Priority High Mandatory Soft Skills· Executive-level stakeholder communication across business and IT using clear, concise and structured messaging

· Trusted-advisor mindset with ability to challenge, influence and align stakeholders on eye level

· Robust facilitation, negotiation and conflict-resolution skills across matrix teams

· End-to-end ownership mindset with high responsiveness, accountability

Mandatory Skills· Translate business strategy, goals and pain points into clear IT demand, functional requirements, user stories and prioritized delivery roadmaps

· Broad end-to-end business process knowledge across Sales, Lead-to-Cash, Partner Management, Service Execution, Purchase-to-Pay or Record-to-Report domains

· Experience in IT demand management, portfolio planning, prioritisation, service delivery monitoring and escalation management

· Ability to connect business needs with IT functions and delivery teams to enable measurable business impact

· Ability to analyse processes, data quality, productivity barriers and cross-topic dependencies from an end-to-end perspective

· Ability to generate insights, decision papers, dashboards and actionable recommendations for business stakeholders

· Sound project management understanding including Agile delivery, UAT, release readiness, change control and benefit tracking

· Handle business-facing IT activities such as escalations, authorisations, documentation, governance follow-up and service transparency

Additional Technical Skills · Power BI, SAP, Salesforce, Snowflake, Microsoft 365,





Additional Soft Skills· Independent contributor who can operate as a business-facing IT partner in a matrix organisation

· Ability to move between strategic roadmap discussions, operational escalations and delivery follow-up with equal confidence

· Experience handling 2–3 mid-size digital, analytics, process optimisation or enterprise application initiatives using Agile or similar methodology

Roles and Responsibilities· Act as the key business-facing IT partner and trusted advisor for assigned business areas, connecting business priorities with IT enablement

· Understand business strategy, goals, challenges and operating processes; translate them into IT roadmap inputs, demand proposals and prioritised initiatives

· Support portfolio planning and prioritisation together with business stakeholders, IT functions and delivery teams

· Identify opportunities where IT can deliver measurable business impact through process optimisation, digitalisation, data transparency, automation and AI-enabled capabilities

· Engage relevant IT functions and delivery teams for identified business needs and ensure clear ownership, scope, dependencies, timelines and follow-up actions

· Monitor IT service delivery, project implementation, user satisfaction, adoption progress and business continuity risks for assigned topics

· Act as escalation partner and mediator for critical business-impacting issues, ensuring transparent communication and timely resolution follow-up

· Drive change management, stakeholder enablement, demos, UAT coordination, release readiness and post-go-live adoption support

Further Details/Additional Info Candidate performance will be assessed during the initial 1–2 months based on business stakeholder feedback, quality of IT-business alignment, responsiveness, ownership of assigned demands, communication effectiveness and ability to drive measurable business outcomes. Any Remarks Location – Airoli (Navi Mumbai)

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📌 Information Technology Business Analyst (Navi Mumbai)
🏢 Valuesoft Info Services
📍 Navi Mumbai