Provide end-to-end project execution throughout processing implementation projects. Guide customers through applicable Company processing rules, specifications, and documentation.
Responsibilities:
- Assess and document customer needs and corresponding implementation activities.
- Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
- Identify appropriate processing implementation support documentation (contracts, agreements, forms, etc.) to be provided by customers.
- Handle multiple customer processing implementation projects in parallel.
Requirements:
- Education: Bachelor&rsquos; degree in Information Technology, Computer Science, Exact Sciences, Business, or equivalent work experience.
- Three to five years of Information Technology system knowledge, with a good understanding of network technology, applications, and project management.
Required Skills:
- Good knowledge in payment transaction processing, digital ecosystem,
and industry business principles.
- Strong understanding of Company&rsquos; digital solutions (MDES, MDES 4 Merchants).
- Good understanding of Company&rsquos; payment processing systems, formats, and associated customer host interface testing services and principles.
- Good understanding of the 4-party model and the full transaction lifecycle for Company brands.
Preferred Skills:
- Ability to interact well with the customer.
- Good verbal and written communication skills.
- Self-starter with a desire to learn independently.
- Good project management skills.
- Ability to manage change in a technical work environment.
- Ability to understand theory/principles with business impact and apply this understanding to the work setting.
- Ability to work in matrixed organizations and cross-functional teams.
- Ability to provide basic training and overview of the functions within CIS.