Company Description Realtytics is a digital marketing and performance solutions company dedicated to the real estate sector, helping developers and realtors grow in the digital era. The team combines advanced data analytics with focused advertising and performance marketing to deliver measurable results that increase visibility, generate quality leads, and improve conversion. Realtytics designs tailored campaigns using SEO, PPC, content marketing, and social media advertising to align with client objectives and resonate with target audiences.

The company is driven by a mission to empower real estate professionals with actionable insights and high-impact strategies, ensuring every marketing investment is optimized for maximum ROI.

Role Description The Head of Client Management is a full-time, remote role responsible for overseeing client relationships and ensuring the successful delivery of Realtytics & BMS performance marketing solutions. This role includes leading client onboarding, understanding client business goals, and translating them into strategic plans and campaigns in partnership with internal marketing and analytics teams. The Head of Client Management will supervise and mentor client-facing team members, coordinate cross-functional collaboration, and monitor account performance to ensure consistent value and measurable results.

Daily responsibilities include managing key accounts, resolving client issues, preparing and presenting performance reports,



identifying upsell and cross-sell opportunities, and contributing to the continuous improvement of client service processes and standards.

Qualifications

- Strong Business Relationship Management skills to build trust, manage expectations, and maintain long-term client partnerships.
- Proven Team Management experience, including leading client service or account management teams and fostering a cooperative, high-performance culture.
- Solid understanding of Finance to interpret budgets, ROI metrics, and performance reports, and to support data-driven decision-making.
- Demonstrated Sales and Business Development skills to identify growth opportunities within existing accounts and support recent client acquisition.
- Experience in digital marketing, preferably within real estate or related industries, and familiarity with performance marketing concepts.
- Excellent communication, presentation, and stakeholder management skills, with the ability to explain complex data and strategies in clear, accessible language.
- Strong analytical and problem-solving abilities, with comfort working with metrics, dashboards, and KPIs.
- Bachelor’s degree in Business, Marketing, Communications, or a related field; advanced degree or relevant certifications are a plus.
- Ability to work independently in a remote environment, manage multiple accounts simultaneously, and adapt to a fast-paced, evolving digital landscape.

📌 Head of Client Management (India)
🏢 Realtytics
📍 India