Role: Head of Business Solutions, Utilities

Required Technical Skill Set: Utilities IT OT, Smart Metering, DERMs, Power System

Experience Range: 20+ years

Location: Bangalore

Desired Competencies:

Must-Have:

Strategic Thinking, Scaling Capabilities, Driving Business Growth, Operational Acumen

Good-to-Have:

Utilities Regulations, Market Eco System, New Business Models

Role descriptions / Expectations from the Role:

Practice Leadership & Growth

- Establish, scale, and lead a world-class Digital Utilities practice, driving capability development, market differentiation, and business growth.
- Define the strategic roadmap, service portfolio, and go-to-market approach for the Utilities business.

Financial Ownership

- Own the financial performance of the solutions for the Utilities practice, including revenue growth, Gross Margin (GM), and Contribution Margin (CM).
- Drive profitability through effective portfolio management, resource optimisation, and strategic investments.

Business Development & Presales

- Lead and strengthen the presales organisation to create a strong pipeline of opportunities and secure strategic client wins.
- Partner with sales teams to position Utilities offerings and accelerate market penetration.

Service Portfolio Management

- Oversee the complete lifecycle of Utilities service offerings, including the development of recent services, enhancement of existing capabilities, and retirement of legacy offerings.
- Continuously align the portfolio with market trends, client needs,



and emerging technologies.

AI-Led Transformation

- Champion AI-driven innovation across the Utilities domain, integrating advanced analytics, automation, and intelligent solutions into service offerings.
- Drive the reimagination of energy management through cutting-edge AI capabilities.

Strategic Partnerships & Alliances

- Build and leverage a strong ecosystem of technology, platform, and go-to-market partners.
- Develop strategic alliances that enhance capabilities, expand market reach, and create differentiated client value.

Delivery Excellence

- Ensure consistent execution excellence across all programmes, maintaining or exceeding defined delivery performance metrics.
- Drive operational rigor, governance, quality, and customer satisfaction across engagements.

Signature Client Programmes

- Oversee the successful delivery of high-impact, transformational client initiatives that demonstrate the practice’s capabilities and market leadership.

Talent & Workforce Strategy

- Lead workforce planning, talent acquisition, capability development, and succession management.
- Foster a high-performing organisation while maintaining optimal resource utilisation and workforce health metrics.

Centre of Excellence (CoE) Development

- Build, nurture, and commercialise Utilities Solutions Centres of Excellence, transforming deep domain expertise into scalable solutions, reusable assets, and revenue-generating opportunities.

📌 Head of Business Solutions, Utilities (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru