Company Description Palace Toyota is an authorized dealership for Toyota passenger vehicles, serving customers across Mysore, Mandya, Coorg, and Chamarajanagar districts. The dealership focuses on delivering reliable, high-quality vehicles backed by Toyota’s global standards.

Palace

Toyota aims to provide a seamless sales and service experience to a diverse customer base. Team members work in a dynamic retail environment with opportunities to grow in automotive sales and operations. The dealership values professionalism, customer satisfaction, and long-term relationships within the community.

Role Description The General Manager Sales Operations is a full time, on-site role based at Palace Toyota in Mysore. This role oversees daily sales operations, ensures smooth showroom activities, and manages sales teams to achieve monthly and annual targets.

Responsibilities include planning and executing sales strategies, monitoring customer satisfaction levels, and coordinating with service and finance departments to deliver a consistent customer experience.

The General Manager Sales

Operations analyzes market trends, prepares performance reports, and implements process improvements to enhance efficiency and profitability. The role also involves training and mentoring sales staff,



enforcing compliance with dealership and manufacturer standards, and maintaining a professional, customer-centric environment.

Qualifications

- Strong Sales and Sales Operations skills, with experience in managing dealership or retail sales teams and meeting performance targets.
- Proficiency in Operations Management, including process optimization, resource planning, and coordination across departments.
- Demonstrated focus on Customer Service and Customer Satisfaction, with the ability to handle escalations and maintain long-term client relationships.
- Proven leadership, team management, and coaching abilities to guide and motivate diverse sales staff.
- Excellent communication, negotiation, and interpersonal skills, with solid problem-solving and decision-making capabilities.
- Experience in the automotive sector or related industry is preferred; familiarity with Toyota products and standards is an advantage.
- Bachelor’s degree in Business, Marketing, Management, or a related field; advanced qualifications are an added benefit.
- Comfort with using sales management software, CRM tools, and standard office applications.

📌 General Manager Sales Operations (Mysuru)
🏢 Palace Toyota
📍 Mysuru