Company Description Reliance Animation Academy – Indore is a career-focused training institute dedicated to developing creative professionals in animation, VFX, gaming, graphic design, filmmaking, motion graphics, UI/UX, and digital media. Backed by the legacy of Reliance Animation, the academy offers an industry-oriented curriculum, practical training, and guidance from experienced mentors to prepare learners for the media and entertainment sector. Programs emphasize real-world projects, portfolio development, production workflows, and career readiness using industry-standard software and technologies.
Located in the heart of Indore, the academy provides a modern learning environment that blends creativity with technology and supports students, graduates, and working professionals looking to upskill. Learners gain the creative and technical skills sought by leading studios and companies in India’s rapidly growing creative industry.
Role Description The Front Office Executive is a full-time, on-site role based at Reliance Animation Academy in Indore. The role involves welcoming visitors, answering phone calls, managing inquiries, and ensuring a professional and friendly reception experience for students, parents, and partners.
Responsibilities include handling student walk-ins and registrations, maintaining visitor logs, coordinating appointments, and providing accurate information about courses and schedules.
The Front Office
Executive will manage basic administrative tasks such as correspondence, filing, and record maintenance, while supporting counseling and admissions teams with follow-ups and coordination.
The role also requires maintaining cleanliness and organization of the reception area and collaborating with staff to ensure smooth daily operations.
Key Responsibilities
· Welcome and professionally assist visitors, students, parents, clients, and guests.
· Handle incoming and outgoing calls and provide accurate information.
· Respond to walk-in, phone, WhatsApp, and other general enquiries.
· Understand enquiries and direct them to the appropriate department or concerned person.
· Maintain visitor records, enquiry registers, and front-desk documentation.
· Manage appointments, meetings, and visitor schedules.
· Follow up with enquiries and maintain proper enquiry records.
· Coordinate with the admission, counselling, academic, and administration teams when required.
· Assist with student/parent communication and provide basic information about courses, schedules, fees, and services.
· Maintain a clean, organized, and professional reception area.
· Handle incoming/outgoing courier, mail, and office communication.
· Perform basic data entry, documentation, filing, and reporting using MS Office/Google Workspace.
· Maintain confidentiality of company, student, client, and administrative information.
· Support the management and administration team with day-to-day office activities.
· Ensure a professional and positive experience for every visitor and enquiry.
Required Skills
· Excellent verbal and written communication skills.
· Pleasant personality with a professional and confident approach.
· Good interpersonal and customer-handling skills.
· Basic knowledge of MS Word, Excel, Google Sheets, email, and WhatsApp.
· Good organizational and time-management skills.
· Ability to multitask and handle multiple enquiries efficiently.
· Problem-solving and coordination skills.
· Ability to work independently as well as in a team.
· Qualified grooming and front-office etiquette.
Qualifications
· Minimum 12th Pass; graduation preferred.
· Prior experience in front desk, reception, customer service, administration, counselling, or education-sector roles will be an advantage.
· Freshers with good communication and interpersonal skills may also apply.
Preferred Candidate Profile The ideal candidate should be:
· Female candidate with a professional and presentable personality.
· Courteous, approachable, and disciplined.
· Comfortable interacting with students, parents, clients, and visitors.
· Proactive and responsible in handling daily tasks.
· Excellent in communication and coordination.
· Willing to learn and take responsibility for front-office operations.
How to Apply
Interested female candidates can send their updated CV/Resume to:
[email protected]
Email: [Email Address]
Contact: [Phone Number]
Subject Line: Application for Front Desk Executive
📌 Front Office Executive (Indore)
🏢 Reliance Animation Academy Indore
📍 Indore