Front Office Executive – Hospital

Location: Puducherry

Experience: 2+ Years

Industry: Hospital / Healthcare

Job Summary

We are looking for an experienced and well-presented front office executive to manage the hospital reception, patient coordination, appointments, and front-desk activities. The candidate should have excellent communication and interpersonal skills with prior experience in a hospital or healthcare setting.

Key Responsibilities

Handle the hospital reception and front-desk operations.

Welcome and assist patients, attendants, and visitors professionally.

Manage patient registration, appointments, and enquiries.

Coordinate with doctors, nurses, billing, and other hospital departments.

Handle incoming and outgoing calls and provide relevant information.

Maintain patient records and front-office documentation.

Assist with OPD/IPD coordination and patient flow.

Coordinate with billing and insurance/TPA teams when required.





Address patient and attendant queries politely and efficiently.

Maintain confidentiality of patient information.

Ensure smooth day-to-day functioning of the front office.

Requirements

Minimum 2+ years of experience in a hospital/healthcare front-office role.

A graduate degree or relevant qualification is preferred.

Good communication and interpersonal skills.

Basic computer knowledge and MS Office skills.

Valuable patient-handling and customer-service skills.

Ability to coordinate with multiple departments.

Candidates with experience in hospital front office / reception / patient care / OPD coordination will be preferred.

Key Skills

Hospital Front Office | Patient Handling | Patient Registration | OPD/IPD Coordination | Appointment Scheduling | Reception | Billing Coordination | Insurance/TPA Coordination | Communication Skills | MS Office

📌 Front desk officer/ Front office Executive (Puducherry)
🏢 Ellappan Aananthan (Proprietor of Quench Techno Valley)
📍 Puducherry