Job Title: E-commerce Executive

Location: Borivali, Mumbai

Experience: 1–3 years, preferably 1+ year in Amazon/marketplace operations

Employment Type: Full-time

Department: E-commerce

About the Role

We are looking for an E-commerce Executive to manage day-to-day marketplace operations across Amazon and other online sales channels. The ideal candidate should have hands-on experience in product listing, catalog management, inventory, order processing, marketplace operations, and account health.

The person should be detail-oriented, comfortable working with Excel/Google Sheets, and capable of identifying and resolving operational issues independently.

Key Responsibilities

1. Marketplace Listing & Catalog Management

- Create and update product listings on Amazon and other e-commerce marketplaces.
- Manage product titles, descriptions, bullet points, images, attributes, pricing, and other catalog information.
- Ensure listings are accurate, complete, and compliant with marketplace guidelines.
- Monitor listing suppression, stranded listings, catalog errors, and other listing-related issues.
- Coordinate with content/SEO/design teams for listing improvements.

2. Amazon & Marketplace Operations

- Manage day-to-day operations on Amazon Seller Central/Vendor Central and other relevant marketplaces.
- Monitor orders, cancellations, returns, refunds, and customer-related operational issues.
- Track inventory levels and coordinate with warehouse/operations teams to avoid stock-outs.
- Monitor FBA/FBM or equivalent fulfilment processes.
- Coordinate with internal teams and marketplace support for operational issues.

3. Account Health & Compliance

- Monitor Amazon Account Health, policy notifications, listing restrictions, and performance issues.
- Identify potential risks such as suppressed listings, policy violations, negative customer feedback, or high cancellation/return rates.




- Raise and follow up on Seller Support cases until resolution.
- Maintain proper documentation of marketplace issues and resolutions.

4. Pricing & Promotions

- Update product prices across marketplaces as required.
- Assist in setting up and monitoring promotions, coupons, deals, and discounts.
- Ensure pricing and promotional information is accurate across channels.
- Monitor competitor pricing and marketplace positioning.

5. Inventory & Sales Coordination

- Regularly monitor inventory and sales reports.
- Identify products at risk of going out of stock and coordinate replenishment.
- Maintain inventory trackers and marketplace stock reconciliation.
- Coordinate with warehouse, sales, finance, and procurement teams where required.

6. Reporting & Analysis

- Prepare regular reports on:
- Sales
- Orders
- Inventory
- Returns/cancellations
- Listing status
- Marketplace performance
- Use Excel/Google Sheets to analyse data and identify operational gaps.
- Highlight issues and opportunities to the E-commerce Manager.

7. Cross-Channel Management

- Support operations across Amazon, company website, and other marketplaces such as Flipkart, Myntra, Walmart, etc., depending on business requirements.
- Ensure product information, pricing, inventory, and availability are consistent across channels.

- Required Skills & Experience

- 1+ year of hands-on experience in Amazon Seller Central or similar marketplace operations.
- Practical knowledge of Amazon product listing and catalog management.




- Understanding of marketplace order, inventory, return, and fulfilment processes.
- Basic understanding of Amazon Account Health and Seller Support.
- Good knowledge of MS Excel/Google Sheets – filters, sorting, VLOOKUP/XLOOKUP, pivot tables, basic formulas, etc.
- Strong attention to detail.
- Valuable communication and coordination skills.
- Ability to manage multiple tasks and deadlines.
- Comfortable working with large product/catalogue data.

Preferred Experience

- Experience managing 100+ SKUs.
- Experience working with Amazon FBA.
- Experience with Amazon Seller Central and/or Vendor Central.
- Experience with multiple marketplaces or D2C websites.
- Familiarity with marketplace advertising is a plus, but PPC expertise is not mandatory.
- Experience with e-commerce tools, inventory management systems, or marketplace reporting tools is an advantage.

What We Are Looking For

We are looking for someone who is execution-oriented and can independently handle day-to-day marketplace operations, rather than someone who only has theoretical knowledge of e-commerce.

The ideal candidate should be able to look at a marketplace issue, identify what is wrong, take the required action, and follow it through until resolution.

KPIs for the Role

- Listing accuracy and completeness
- Number of listing/catalog issues resolved
- Inventory availability / reduction in stock-outs
- Order and fulfilment accuracy
- Marketplace account health
- Timely resolution of Seller Support cases
- Pricing and promotion accuracy
- Reporting accuracy and timeliness
- Overall marketplace operational efficiency

- Qualification

- Graduate in any discipline.
- Degree/diploma in E-commerce, Marketing, Business Administration or a related field is an advantage.
- 1+ year relevant e-commerce/marketplace experience preferred.

📌 E-commerce Executive (Mumbai)
🏢 Vibrant Publishers
📍 Mumbai