- Provide functional support for Dynamics 365 Human Resources across day-to-day business operations
- Handle AMS activities including incident resolution, service requests, and user support
- Analyze business requirements and deliver functional enhancements within the HR platform
- Support change management activities for HR process and system updates
- Coordinate with technical and business teams to ensure smooth application maintenance
Skills Required:
- 6+ years of relevant experience in Dynamics 365 HR functional support and consulting
- Solid hands-on experience with Dynamics 365 HR / D365 HR / Dynamics 365 Human Resources
- Proven background as a functional consultant in HR application support and AMS
- Experience in application maintenance, enhancement delivery, and production support
- Ability to manage functional changes and support HR system issue resolution
Good to Have:
- Release management experience in enterprise application environments