Location: Noida, Bengaluru and Chennai (Hybrid)

Position – DWP Presales SA

Mandatory Requirements

- Presales experience in Workplace area and Customer facing role in the current organization. - Excellent writing and oral communication skills. - Effort Estimation experience for Service Desk and Digital Workplace.

Domain Knowledge including Cost and Effort Estimates

- Experience in providing solution for Service Desk - ITIL Process Knowledge - Expertise in Field support solution design - Knowledge in device management (SCCM, Intune, Jamf, Active Directory, VDI, Citrix) - Knowledge in Messaging and Collaboration platforms (O365, M365, Gsuite) - Good Knowledge in Operational activities in End User Device Management (Deployment, Patching, Monitoring)



- Knowledge about market leading tools and approaches of Automations - Experience in creating Solution documents, customer presentations.

Positive To Have

- In-depth knowledge of any technology (SCCM, Intune, O365, M365, VDI, Citrix) - Transformation expertise (Migration , experience in Merger and acquisition projects) - Expertise in Voice platforms (Avaya, Cisco, Genesys) - Modern Device Management Implementation - Transition Overviews for Solutioned People, process, and technology - Part of Due Diligence Sessions/Activities

📌 DWP Presales Solution Architect (Noida)
🏢 HCLTech
📍 Noida