Customer Support Executive | Lucknow /n /n Company: Teleperformance /n Location: Lucknow /n Process: Domestic Voice / International Customer Support (Voice & Chat) /n Working Days: 5 Days Working | 2 Rotational Offs /n Shift: Rotational / Night Shift as per process requirement /n Salary: 17k CTC - 26k CTC + Incentives /n /n Role Overview /n /n Teleperformance is hiring Customer Support Executives to handle customer interactions through voice and chat support channels. The role involves assisting customers, resolving queries, providing accurate information, and ensuring a positive customer experience while meeting quality and performance standards. /n /n Key Responsibilities /n /n

- Handle customer queries through calls and/or chat support.

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- Provide accurate information and effective resolutions.

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- Maintain professional communication and customer satisfaction.

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- Document interactions and update records in the system.

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- Follow process guidelines, quality standards, and escalation procedures.

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- Achieve productivity, quality, and attendance targets.

/n /n /n Candidate Requirements /n /n

- Good communication skills in English and/or Hindi.

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- Basic computer knowledge and typing skills.

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- Customer-focused approach with strong problem-solving ability.

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- Comfortable working in a fast-paced, target-driven environment.

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- Freshers and experienced candidates can apply.

/n /n /n Important Instructions /n /n ✅ 5 Days Working with 2 Rotational Offs /n ✅ Rotational/Night Shifts as per business requirement /n ✅ Freshers & Experienced Candidates Eligible /n ✅ Candidates must be comfortable with Voice and/or Chat Support processes /n ✅ Final selection and shift allocation will be as per company policy /n /n Build your career with Teleperformance and gain valuable experience in a energetic customer service environment.

📌 Customer Support Executive (Lucknow)
🏢 TP
📍 Lucknow