? Preferred: Healthcare / Health Insurance experience
We are looking for a dynamic, empathetic and customer-focused Customer Support Executive to join a fast-growing health-tech organization.
? Key Responsibilities
- Handle customer interactions through calls, emails and chats
- Resolve queries related to health insurance, claims, appointments and wellness services
- Maintain accurate customer records in CRM systems
- Coordinate with internal teams for timely resolution
- Handle escalations professionally and ensure proper follow-ups
- Deliver an excellent customer experience and maintain high satisfaction levels
? Requirements
- 2–4 years of experience in Customer Support
- Healthcare / Health Insurance experience preferred
- Excellent communication skills in English & Hindi
- Comfortable working in rotational shifts
- Robust problem-solving and interpersonal skills
- Knowledge of CRM / ticketing systems is an added advantage
? What We Offer
✨ Up to ₹4.5 LPA + Incentives
✨ Health insurance & wellness benefits
✨ Growth opportunities
✨ Fast-paced, mission-driven work environment
📌 Customer Support Executive (Bengaluru)
🏢 AL FAHAD ENTERPRISES
📍 Bengaluru
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