Company Description CosmoQuick is a modern job marketplace focused on making hiring smoother, faster, and more human. The platform enables employers to find and hire the right candidates in as little as 60 minutes. By providing quick access to a diverse pool of pre-vetted talent, CosmoQuick streamlines recruitment and reduces time-to-hire.

The company supports organizations that need to fill roles rapidly or seek cost-effective hiring solutions. CosmoQuick is committed to an efficient, people-centered hiring experience for both employers and job seekers.

Role Description As a Customer Service Intern at CosmoQuick, you will support users of the platform by responding to inquiries via email, chat, and phone. You will assist with troubleshooting basic account and platform issues, guiding customers through features and helping them complete key steps in the hiring process. The internship involves documenting customer interactions, escalating complex issues to the appropriate team members, and contributing feedback to improve the overall customer experience.

You will collaborate with the customer support team to ensure timely, accurate,



and empathetic communication with both employers and job seekers. This is a remote internship role, offering flexible learning opportunities and exposure to a fast-paced, technology-driven environment.

Qualifications

- Strong Customer Service and Customer Support skills, with an interest in helping users resolve issues effectively.
- Awareness of Customer Experience and Customer Satisfaction principles, with a focus on building positive relationships.
- Professional Phone Etiquette and clear written communication for email and chat-based support.
- Ability to learn new digital tools quickly and follow established processes and guidelines.
- Solid organizational skills, attention to detail, and reliability in completing assigned tasks.
- Comfort working remotely, with access to a stable internet connection and a quiet workspace.
- Currently enrolled in or recently completed studies in business, communications, marketing, or a related field is a plus.
- Prior exposure to customer-facing roles or internships in support, service, or sales is beneficial but not required.

📌 Customer Service Intern (India)
🏢 Cosmoquick
📍 India