10 Sep
|
Wizcart
|
Uttar Pradesh
10 Sep
Wizcart
Uttar Pradesh
About the Role
Wizcart is a home services marketplace in Calgary. Every professional on our platform is identity verified and background checked. Your job is to call service providers, explain what Wizcart is,
and get them onto the platform.
Key Responsibilities
- Call service providers from assigned lead lists across categories such as junk removal, beauty and glam, salon, and pet services.
- Pitch Wizcart clearly and briefly: what the platform does, what the provider earns, and what verification involves.
- Book qualified meetings for the door-to-door team and confirm them ahead of time.
- Onboard providers directly, including account creation, document collection, verification steps,
and first-job setup.
- Answer provider questions about commission, payouts, scheduling, and app usage.
- Follow up with unanswered and undecided leads according to a set cadence.
- Log every call, outcome, and next action accurately in the system.
- Flag recurring objections and lead-quality issues to the team.
What Success Looks Like
You communicate with clarity, build trust quickly, maintain disciplined follow-ups, and move qualified service providers from first conversation to verified onboarding.
Candidate Profile
- Excellent spoken and written English. You will be speaking with Canadian business owners, so clarity and a confident phone presence matter most.
- Computer literate and comfortable working across a CRM, spreadsheets, email, and a calling tool, with the ability to learn current software quickly.
- Able to hold a real conversation rather than simply read from a script.
- Organised and consistent with follow-ups.
- Resilient and comfortable with rejection, as most calls may end in a no.
This role suits someone who is persuasive without being pushy, listens carefully, adapts the conversation to the provider, and stays consistent even when results take time.
📌 Customer Service Executive (Uttar Pradesh)
🏢 Wizcart
📍 Uttar Pradesh