Position: Community Care Coordinator (CCC)

Location: Haralur

Role Overview

The Community Care Coordinator (CCC) is the primary point of connection between families, classrooms, and the centre leadership. This role ensures smooth day-to-day coordination of child care, parent communication, admissions support, transitions between programs (preschool ↔ daycare), and overall family experience at the centre. The CCC plays a critical role in creating a warm, responsive, and well-managed care ecosystem for children and parents.

Key Responsibilities

Child & Family Coordination

- Serve as the first point of contact for parents for daycare and care-related queries.
- Support child transitions between age groups, programs, and routines.
- Monitor daily attendance, arrivals, departures, and extended care schedules.
- Ensure children's care needs are communicated clearly to teachers and caregivers.

Daycare Operations
- Oversee smooth functioning of the daycare program (from 9:30 am onwards)
- Coordinate staffing schedules for daycare, including handovers between teachers and caretakers.
- Ensure compliance with child–adult ratios and safety protocols.
- Track daycare enrolment

Parent Communication
- Maintain consistent, empathetic communication with parents.
- Share daily updates, reminders, and care-related information.
- Address parent concerns in coordination with the Centre Head and teaching team.
- Support onboarding of new families into daycare and preschool programs.





Centre Coordination
- Work closely with teachers, housekeeping, security, and support staff.
- Ensure readiness of shared spaces used for care (rest areas, washrooms, nap zones)
- Coordinate meal times, nap schedules, and hygiene routines.
- Support emergency response and escalation when required.

Documentation & Records
- Maintain accurate records for attendance, daycare usage, authorizations, and care notes
- Ensure consent forms, emergency contacts, and medical information are up to date.
- Support Centre Head with basic reports and operational tracking.

Safety & Compliance
- Ensure children are released only to authorized adults.
- Follow child safety, health, and hygiene protocols strictly.
- Coordinate with nurse/medical support (if applicable) and manage first-level incident documentation.

Qualifications & Experience:

Experience

- 2–4 years of experience in childcare, preschool/daycare operations, school coordination, or family services.
- Experience working directly with parents and young children is a plus.

Key Skills & Attributes
- Strong interpersonal and communication skills
- Calm, caring, and solution-oriented approach.
- Highly organized with attention to detail
- Ability to multitask in a energetic centre environment.
- Comfort working closely with children, parents, and staff
- Basic digital skills for records, communication, and reporting.

📌 Community Care Coordinator (Bengaluru)
🏢 Ekya Vana Early Years
📍 Bengaluru