Tele Collection Executive- Gurgaon Experience: 6 Months – 1 Year (Collections/Recovery) Salary: ₹16,000 – ₹21,000 per month Employment Type: Full time Open Positions: 15 About the RoleWe are looking for dynamic and result-oriented Collection/Recovery Executives to join our team. The ideal candidate should have prior experience in tele-calling collections or recovery, strong communication skills, and the ability to negotiate effectively with customers to ensure timely payment recovery while maintaining a professional and customer-centric approach. Key Responsibilities· Make outbound calls to customers for overdue payment recovery. · Follow up with customers and negotiate payment commitments. · Resolve customer queries related to outstanding dues in a professional manner. · Maintain accurate call records and update collection remarks in the CRM/system. · Achieve daily, weekly, and monthly collection targets. · Ensure adherence to company policies, compliance guidelines, and collection processes.



· Build positive customer relationships while maintaining professionalism during recovery calls. · Escalate unresolved cases as per the defined process. · Coordinate with internal teams to ensure smooth resolution of customer issues. · Required Skills· 6 months to 1 year of experience in collections, recovery, or tele-calling. · Excellent verbal communication and negotiation skills. · Strong customer handling and persuasion abilities. · Basic computer knowledge and familiarity with CRM systems. · Ability to work under pressure and meet collection targets. · Good problem-solving and interpersonal skills. · Positive attitude and willingness to learn. ​ Eligibility· Minimum qualification: 12th Pass/Graduate (preferred). · Experience in Banking, NBFC, FinTech, BPO Collections, or Recovery Process will be an added advantage. · Immediate joiners will be preferre

📌 Collections Executive (Gurugram)
🏢 2COMS Consulting
📍 Gurugram