Company Description Litadzmedia is a digital marketing and branding agency that focuses on crafting compelling brand stories, visually engaging designs, and strategic campaigns that elevate brands in the digital space. The team works closely with clients to understand their vision and translate it into impactful digital experiences. By combining creativity with data-driven strategies, Litadz Media aims to help brands strengthen their presence and connect meaningfully with their audiences.
The agency values collaboration, innovation, and measurable results. This environment offers professionals the opportunity to contribute to high-impact projects across diverse industries.
Role: Client Servicing ManagerLitadzmedia is looking for a proactive and results-driven Client Servicing Manager to manage and grow relationships with advertisers, brands, and partners.
The role involves managing end-to-end client relationships, from onboarding and campaign planning to execution, performance tracking, reporting, and optimization.
Key Responsibilities
- Manage day-to-day relationships with advertisers, agencies, and business partners.
- Understand client objectives, campaign requirements, KPIs, and performance goals.
- Coordinate with internal performance marketing, affiliate, operations, tracking, and publisher teams to ensure smooth campaign execution.
- Handle campaign onboarding, tracking requirements, offer setup, creatives, budgets, and other operational requirements.
- Monitor campaign performance and regularly share updates, reports, and actionable insights with clients.
- Analyze key performance metrics such as conversions, ROI, CPA, ROAS, retention, and revenue to identify growth opportunities.
- Recommend data-driven optimizations to improve campaign performance and scale successful campaigns.
- Maintain transparent communication and set realistic expectations around campaign performance, volumes, and timelines.
- Identify opportunities to increase campaign volumes, introduce new offers, and expand existing client accounts.
- Build strong, long-term relationships with clients and partners through responsive communication and consistent service.
- Stay updated on performance marketing, affiliate marketing, ad-tech, attribution platforms, and industry trends.
Qualifications
- Strong experience in Client Servicing, Account Management, Business Development, or Performance Marketing.
- Experience managing multiple clients, advertisers, agencies, or stakeholders.
- Strong understanding of digital advertising, affiliate marketing, CPA/CPI/CPL campaigns, and performance marketing.
- Familiarity with attribution and tracking platforms such as AppsFlyer is an added advantage.
- Ability to understand campaign data, KPIs, reports, and performance trends.
- Strong analytical and problem-solving skills with a results-oriented approach.
- Excellent verbal and written communication skills, with the ability to confidently communicate with clients and present campaign performance.
- Strong coordination skills and the ability to work closely with operations, publishers, media-buying, and technical teams.
- Excellent organizational and time-management skills with the ability to manage multiple campaigns and deadlines simultaneously.
- A proactive approach to identifying optimization, scaling, and revenue-growth opportunities.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
Experience Required: 1–3 Years
How to ApplyInterested candidates can share their updated resume at:
[email protected]
📌 Client Servicing Manager (Faridabad)
🏢 Litadz Media
📍 Faridabad