Role Summary

As a, Client Delight Executive (Relationship Manager) you will be responsible for managing and maintaining relationships with key clients and ensuring their satisfaction with our products and services. You will serve as the primary point of contact for clients and will be responsible for managing the entire client lifecycle, including on boarding, account management, and renewal.

Roles & Responsibilities:

● Serve as the primary point of contact for assigned clients, managing all aspects of the client relationship.

● Process timely renewals

● Understand clients' business needs and goals and develop customized solutions to meet their needs ● Act as a subject matter expert on our products and services, providing guidance and support to clients

● Work with internal teams to ensure timely and accurate delivery of products and services

● Monitor client accounts to identify and address any issues or concerns in a timely manner

● Ensure that all client communication is professional, timely, and effective

● Develop and maintain solid relationships with clients through regular communications.

Requirements

● Bachelor's degree in business, marketing, or a related field

● Strongcommunication and interpersonal skills

● Excellent problem-solving and decision-making abilities





● Ability to work independently and manage multiple priorities effectively

What’s in it for you? At Mygate you have the opportunity to

● Work in a setting that encourages collaboration and trust, enabling you to put your ideas into action.

● Be a member of an effective team where everyone's in put counts

About Mygate: Sparked by the idea that technology can make security more effective, Mygate began its journey in early 2016. The idea swelled into a product of many innovations that, in addition to a stronger security protocol, would solve many of everyday life’s nagging problems. Eight years in, we continue to hone our craft as pioneers of technology that enhances living experience.

Key highlights

- Large Market Opportunity
- High product demand
- Wel-Funded start-upMygate

Values: Innovation || Speed || Excellence || Client Centricity || Confidentiality

Disclaimer: Mygate is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, age, sexual orientation, gender identiy, marital status, disability, or any other reason.

📌 Client Relationship Manager (Kochi)
🏢 Mygate
📍 Kochi