Company Description HubHawks is a dynamic company dedicated to supporting book ventures through comprehensive services, including editing, cover art, web optimization, campaigning, and marketing. The organization aims to bring a fresh, innovative approach to the book marketing and publishing industry. HubHawks focuses on helping authors and publishers enhance their visibility and reach through tailored strategies.

The company has experienced rapid growth in a relatively short time and is committed to continuing this momentum. Team members join a collaborative environment that values creativity, quality, and long-term partnerships in the literary space.

Role Description This is a full-time, on-site Client Relationship Executive role based in Gurugram.

The Client Relationship

Executive will manage and nurture relationships with authors, publishers, and other stakeholders, serving as a primary point of contact throughout their engagement with HubHawks. Day-to-day responsibilities include understanding client needs, coordinating with internal teams to ensure timely delivery of services, and monitoring client satisfaction. The role involves maintaining account records, preparing progress updates, and identifying opportunities to enhance service offerings and expand client partnerships.

The Client Relationship





Executive will also support business growth by contributing to client retention initiatives and collaborating on strategies to improve overall client experience.

Qualifications

- Robust Business Relationship Management and Client Relations skills to understand client goals and maintain long-term partnerships.
- Excellent Communication abilities, including clear verbal and written communication for interacting with clients and internal stakeholders.
- Proven Relationship Building skills, with the capacity to establish trust, manage expectations, and resolve issues proactively.
- Account Management experience, including tracking deliverables, maintaining client records, and ensuring service quality.
- Relevant experience in publishing, marketing, or a client-facing role in a creative or service-oriented industry is an advantage.
- Ability to work on-site in Gurugram, manage multiple client accounts, and prioritize in a fast-paced environment.
- Comfort with basic office software and collaboration tools; familiarity with CRM systems is beneficial.
- Bachelor’s degree in Business, Communications, Marketing, or a related field preferred, or equivalent practical experience.

📌 Client Relationship Executive (Gurugram)
🏢 Hubhawks
📍 Gurugram