10 Sep
|
Info way Solutions
|
Mumbai
10 Sep
Info way Solutions
Mumbai
Cisco CVP / IVR Developer Openings:
2 Location:
Offshore / Remote Experience
8 Years Start:
Immediate Work Mode
Remote / Offshore Priority
Very High Job Summary We are looking for an experienced
Cisco CVP / IVR Developer to develop, enhance, and support
Cisco CVP-based IVR applications and customer self-service call flows . The candidate should have strong hands-on experience with CVP, VoiceXML, Java/J2EE, UCCE/ICM, SIP, APIs, and SQL. Key Responsibilities Design, develop, test, deploy, and maintain
Cisco CVP/IVR applications . Develop and enhance customer self-service call flows. Integrate IVR applications with
REST/SOAP APIs, databases, and enterprise applications . Work with speech recognition, DTMF, call routing, and voice interaction flows . Troubleshoot and resolve production issues related to CVP/IVR applications. Analyze call flows, logs, and system behavior to identify and resolve defects. Participate in code reviews, releases, deployments, and application maintenance. Prepare and maintain technical documentation. Collaborate with business, QA, infrastructure, and contact-center teams.
Follow
Agile development practices and established CI/CD processes.
Required
Technical Skills — Top 8 Cisco CVP (Customer Voice Portal) IVR / VoiceXML Java / J2EE Cisco UCCE / ICM SIP / VoIP REST / SOAP Web Services SQL / Database Integration Git / CI-CD Preferred Skills Cisco Contact Center technologies Speech-enabled IVR DTMF and call-routing technologies Production support and troubleshooting Agile/Scrum CI/CD and release management Experience integrating IVR with enterprise applications Candidate Profile 5–8 years of relevant development experience. Strong hands-on experience developing
Cisco CVP/IVR solutions . Strong programming experience in
Java/J2EE and VoiceXML . Experience with
UCCE/ICM and SIP environments. Robust API and database integration experience. Able to troubleshoot production issues independently. Available to join immediately . Comfortable working remotely/offshore with business-hours overlap .
📌 Cisco CVP / IVR Developer (Mumbai)
🏢 Info way Solutions
📍 Mumbai