- Center Operations: Manage the day-to-day functioning of the center and ensure smooth operations.
- Team Management: Supervise, guide, and motivate teachers, trainers, counselors, and support staff.
- Student/Customer Management: Ensure a positive experience, address concerns, and maintain good relationships.
- Academic/Service Quality: Monitor the quality of teaching, training, or services and ensure standards are maintained.
- Admissions & Enrollment: Support lead generation, admissions, follow-ups, and achievement of enrollment targets.
- Revenue & Targets: Take responsibility for center-level sales, revenue, and performance targets.
- Staff Performance: Set goals, monitor performance, conduct reviews, and identify training needs.
- Attendance & Discipline: Monitor attendance, punctuality, discipline, and adherence to center policies.
- Parent/Client Communication: Maintain regular communication and handle escalations professionally.
- Administration: Manage schedules, records, inventory, facilities, and other administrative requirements.
- Compliance & Safety: Ensure company policies, legal requirements, safety procedures,



and documentation are followed.
- Reporting: Prepare and submit regular reports on admissions, attendance, revenue, staff performance, and center activities.
- Problem Solving: Resolve operational, staff, student/customer, and other issues promptly.
- Growth & Development: Identify opportunities to improve center performance, reputation, and customer satisfaction.

Requirements

- Educational qualification: Bachelor’s degree in any discipline from a recognized university.
- Experience: Usually 3–5 years of relevant experience in education, training, administration, sales, or center operations.
- Management experience: Experience in team handling and center/branch management is preferred.
- Communication skills: Positive verbal and written communication skills.
- Computer skills: Basic proficiency in MS Office, email, student/CRM management systems, and reporting.
- Leadership skills: Ability to manage staff, students/parents, targets, and day-to-day operations.

📌 Center Head (Bengaluru)
🏢 Niit Foundation
📍 Bengaluru