Company Description VVR Designz Academy is a skills-first training institute focused on helping students and working professionals build practical, career-ready capabilities in the digital space. The academy emphasizes real-world application over theory, mirroring how work is actually done in agencies and businesses. Core focus areas include digital marketing, video editing, graphic design, content creation, personal branding, freelancing, and agency fundamentals.

Training is hands-on, beginner-friendly, and led by industry professionals through live sessions, projects, and one-on-one support, so learners gain confidence and clarity. The academy is ideal for individuals seeking skills that translate into income, growth, and long-term career opportunities.

Role Description The Caller will be responsible for making outbound and receiving inbound calls to prospective students, leads, and partners, providing clear information about courses, fees, schedules, and career outcomes. Day-to-day tasks include following up on enquiries, maintaining call logs and lead databases, coordinating with the admissions and marketing teams, and updating stakeholders on lead status and conversions. The role also involves answering questions professionally, addressing basic objections, and guiding interested individuals through the admission or enrollment process.

This is a full-time, on-site role based in Hyderabad,



requiring consistent presence at the academy premises and collaboration with the internal team.

Qualifications

- Candidates should possess strong communication skills, including transparent spoken English and local language proficiency, active listening, and a professional phone manner.
- Candidates should possess basic computer and documentation skills, including familiarity with CRM tools or spreadsheets, accurate data entry, and organized record-keeping.
- Candidates should possess customer service and relationship-building skills, such as empathy, patience, problem-solving, and the ability to build trust with students and parents.
- Candidates should possess sales and follow-up abilities, including lead qualification, timely follow-up, persuasion, and comfort discussing course details and pricing.
- Candidates should possess time management and teamwork skills, including punctuality, reliability, and the ability to coordinate with admissions, trainers, and marketing staff.
- Prior experience in calling, telemarketing, counseling, or education admissions is preferred but not mandatory; freshers with strong communication skills are encouraged to apply.
- A minimum of a high school diploma or equivalent is required; a graduate degree in any discipline will be an advantage.

📌 Caller (Hyderabad)
🏢 VVR Designz Academy
📍 Hyderabad