Job Title: Key Account Manager – Business Development

Job Level: Manager / Senior Manager

Function: Sales

Location : Airtel Centre

Reporting to : Lead - Business Development & Airtel Digital Carrier Platform

Date : 28-05-2026 Purpose of the Job - Business Development Manager – Global Wholesale Voice will be responsible for identifying, acquiring, and activating recent carrier, operator, and wholesale voice accounts across international markets. The role is primarily a hunter position, focused on generating new business opportunities, opening strategic accounts, negotiating commercial agreements, and converting signed partnerships into live traffic and profitable revenue. This person will work closely with routing, pricing, finance and operations teams to ensure every new account moves efficiently from prospecting to onboarding to steady business generation.

- The candidate will be responsible to maximize new customer additions and increase Airtel’s global reach.

- He/ she will have to maximize revenues from existing accounts by selling IDD voice termination, Message hub and ITFS solutions. Deliverables (Maximum 5-6 key responsibilities)

- Onboard New Accounts and undertake Business Development

- Revenue enhancement & penetration of the account

- Implement the GR mandate

- Ensuring NR from accounts by entering into swaps & traded deals on regular basis

- Strategize & plan in order to increase minutes (orders)

- Own the P&L; of the account

- Multi portfolio sale including wholesale voice, SMS Hub, ITFS, etc.

- Identify,



lead and convert into sales

- Coordinate with internal teams such as product, finance, settlements to ensure that Airtel wins the order

- Deliver customer satisfaction by ensuring timely implementation of the solution

- To keep a close tab on competition and enhancing business/preparing price points in order to churn away carriers from competition

- Responsible for managing cost of the destination in the account / region to help Airtel’s retail outgoing cost & to generate wholesale business

- Ensure timely market intelligence & competitor strategies are communicated to key stakeholders

- Create high visibility for Brand Airtel in the designated region/s

Hunting Focus

- Identify, target, and qualify new wholesale voice customers including carriers, mobile operators, international hubs, and strategic telecom partners.

- Build and manage a high-quality pipeline of prospects by region, traffic type, and strategic fit.

- Develop account acquisition plans for target markets and priority named accounts.

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- Lead outbound business development efforts through direct outreach, referrals, networking, and participation in industry events.

- Own the full sales cycle from first contact through commercial negotiation, contracting, onboarding, and handover to operations/account management where applicable.

- Create compelling business cases for each target account, including expected traffic potential, margin opportunity, credit consid

📌 Business Development Manager (Gurugram)
🏢 Airtel
📍 Gurugram