Company Description

Tinton Adventure Resort is a boutique retreat spread across 10 acres of lush greenery, surrounded by forests and plantations. Offering a perfect blend of relaxation and adventure, the resort features elegant accommodations, a swimming pool, and a range of outdoor and indoor activities like zip-lining, kayaking, bouldering, and more. At Tinton, we pride ourselves on exceptional service and creating unforgettable, personalized guest experiences in a serene natural setting.

Visit our website at www.tintonresorts.com for more information.

?Position: Booking Manager - Join Our Team!

We are looking for a Booking Manager to manage guest reservations and ensure smooth operations at Tinton Resorts. This role is ideal for individuals with a customer-first attitude, excellent communication skills, and a passion for hospitality. As the Booking Manager, you’ll play a key role in providing our guests with a seamless booking experience from start to finish.

? Location: In office at Tinton Resorts

? Salary: ₹20,000- ₹25,000/per month ( Negotiable depending on your experience)

? Accommodation & Meals: Provided at no extra cost

? Key Responsibilities:

- Managing Reservations: Handle incoming booking inquiries through phone, email, and online platforms. Ensure all bookings are accurately recorded and confirmed in the system.
- Customer Communication: Respond to guest inquiries, provide information about room availability, pricing, resort services, and local attractions. Maintain excellent communication to ensure a seamless booking experience.
- Coordination with Staff: Liaise with housekeeping, reception, and other departments to ensure rooms are prepared and guest requests are accommodated.
- Check-ins and Check-outs:



Oversee and facilitate smooth guest check-in and check-out processes. Address any guest issues or special requests promptly and efficiently.
- Payment Processing: Process payments, deposits, and refunds, and ensure all transactions are properly documented.
- Data Management: Maintain and update the booking system, ensuring accuracy in guest records, room availability, and reservation details.
- Reporting: Generate daily, weekly, and monthly reports on occupancy, revenue, and guest feedback.
- Customer Service Excellence: Provide an exceptional guest experience by assisting guests with any queries or needs and addressing concerns promptly and professionally.
- Administrative Support: Maintain accurate records of bookings, guest preferences, and any special requests to ensure smooth and personalized guest experiences.

• Upselling and Cross-Selling: Promote resort services, activities, and packages to enhance guest experiences and increase revenue.

? Who Can Apply?

We welcome applicants who meet the following criteria:

- Freshers are welcome: No prior experience is required, though a passion for hospitality is essential.
- Communication Skills: Proficiency in English and Kannada is required, and knowledge of Tulu is a plus.
- Computer Proficiency: Basic computer skills for handling reservation systems, emails, and reports.
- Customer-Focused: A friendly, approachable demeanor with a focus on delivering excellent customer service.
- Organizational Skills: Ability to multitask, stay organized, and maintain attention to detail while managing bookings and guest inquiries.

? Selection Process:

- Round 1: Virtual Interview via Google Meet.
- Round 2: In-person Interview at the resort.

? How to Apply:

If you are ready to embark on an exciting career with Tinton Resorts, send your updated CV to [email protected].

📌 Booking Manager (Kundapura)
🏢 Tinton Adventure Resort
📍 Kundapura