We are looking for an experienced BMC Consultant with strong expertise in BMC Remedy/Helix ITSM to support and enhance IT service management solutions in a banking environment.

Key Responsibilities

- Configure, customize, and support BMC Remedy/Helix ITSM. - Work on Incident, Problem, Change, Service Request, and Asset Management modules. - Develop workflows, forms, filters, escalations, notifications, and approvals. - Integrate BMC with other enterprise applications using REST/SOAP APIs. - Troubleshoot production issues and perform root-cause analysis. - Support critical banking applications and ensure SLA compliance. - Create reports, dashboards, and technical documentation. - Coordinate with application, infrastructure, security, and business teams.



- Ensure solutions meet banking security, audit, and compliance requirements.

Required Skills

- 3 years of hands-on BMC Remedy/Helix experience. - Solid knowledge of BMC ITSM and ITIL processes. - Experience with SQL, APIs, integrations, and production support. - Good understanding of enterprise application environments. - BFSI/Banking domain experience preferred. - Strong communication and problem-solving skills.

Education: Bachelor's degree in Computer Science, IT, Engineering, or related field.

📌 BMC Consultant – Banking (Noida)
🏢 VAYUZ Technologies
📍 Noida