TCS Hiring for AWS Infra Support Engineer

Experience Range: - 06 To 08 Years (Mandatory)

(Note: Candidates below 6 years of IT experience shall not be considered)

Job Locations : Bengaluru, Hyderabad

Role Overview

We are seeking a skilled L1.5 Support Engineer with robust expertise in AWS infrastructure and production support. The candidate will be responsible for monitoring, troubleshooting, and maintaining cloud-based applications and infrastructure, ensuring high availability and reliability.

Key Responsibilities

- Monitor application and infrastructure alerts and respond within SLA. - Perform initial troubleshooting, issue triaging, and escalate when required. - Manage incidents, service requests, and change requests using ServiceNow/Jira. - Ensure system uptime, performance, and reliability. - Collaborate with L2/L3 teams and development teams for issue resolution. - Maintain documentation and knowledge base articles. - Support deployment activities and CI/CD pipelines.

Required Skills

- AWS Infrastructure :
- Experience with AWS services: EC2, EBS, ECS, EKS, RDS, S3, Load Balancer, Elastic Cache, IAM, Route 53, Lambda, Auto Scaling. - Basic knowledge of IAM roles and cloud security best practices. - Familiarity with Code Pipeline and CI/CD workflows. - Experience with Ansible Tower and Python scripting.
- Monitoring & Ticketing Tools:
- Hands-on experience with Datadog (Synthetic & RUM Monitoring). - Working knowledge of Splunk ITSI and AWS CloudWatch. - Experience in ServiceNow (CRQ, Incident, MIM, CTASK, SCTASK) and Jira.
- Source Code Management:
- Experience with GitHub for version control. - Knowledge of Nexus Repository management.




- Application Runtime & Middleware:
- Experience with Apache Tomcat and Apache HTTP Server. - Support for Java-based applications. - Working knowledge of Adobe Experience Manager (AEM – Author, Publisher, Dispatcher, Cache). - Basic Python knowledge.
- Operating Systems:
- Hands-on experience with Linux (RHEL and Amazon Linux). - Knowledge of shell scripting, Linux commands, and SSL certificates.

Minimum Qualification

15 years of Full Time Education

Interested candidates kindly share your updated resume to [email protected] along with filling the following details to maximize your chances of getting calls from TCS. The details are as follows:

Section 1: Basic Details

- Candidate Name: - Email ID: - Phone Number: - Current Location (City): - Preferred Location (City):

Section 2: Educational Details

- Highest Regular Full‐Time Qualification - (Diploma / Graduation / Post Graduation / Others) - 10th Completion Year - 12th / Intermediate Completion Year - Graduation Completion Year - Post‐Graduation Completion Year (if applicable)

Section 3: Work Experience

- Current Company Name - Total Experience (in years) - Number of Companies Worked - Employment Timeline - (Example: Company A – 2021 to Present, Company B – 2019 to 2021)

Section 4: Compensation Details

- Current CTC (in LPA) - Expected CTC (in LPA) - Notice Period - (Immediate / 15 Days / 30 Days / 60+ Days)

Section 5: Documentation & Compliance (Yes / No):

- Valid ID Proof Available (Aadhar & Pan Card): (Yes/No) - Educational Documents Available: (Yes/No) - Employment Documents Available: (Yes/No) - UAN Number Available: (Yes/No)

📌 AWS Infra Support Engineer (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru