About the Role

We are looking for an experienced and agile Associate Vice President – Tele Sales (B2C) to lead and scale a large telesales function in Hyderabad. The ideal candidate should have strong experience in managing 300+ member teams, driving B2C sales through tele calling channels, and building high-performing sales teams.

Key Responsibilities

- Lead and manage a 300+ member B2C telesales team through multiple levels of leadership. - Drive revenue, sales productivity, conversion, and overall business performance. - Develop and execute telesales strategies to achieve business and revenue targets. - Monitor key metrics such as calls, conversions, productivity, revenue, lead penetration, and customer acquisition. - Build a strong performance-oriented culture through regular reviews, coaching, and capability development. - Work closely with cross-functional teams including Operations, Training, Quality, MIS, Product, and Marketing. - Identify process gaps and implement initiatives to improve sales efficiency and customer experience. - Manage workforce planning, hiring, retention,



and leadership development for the telesales function. - Present business performance, insights, and action plans to senior leadership. - Ensure adherence to company policies, processes, and regulatory requirements.

Candidate Profile

- 16+ years of overall experience, with significant experience in B2C telesales/inside sales. - Proven experience managing 300+ member teams in a large-scale sales environment. - Strong experience in managing multiple layers of sales leadership. - Excellent understanding of telesales processes, sales funnels, and performance metrics. - Strong analytical, strategic, and people-management skills. - Ability to build and scale high-performing sales teams. - Proficiency in the regional language is mandatory. - Candidates from Insurance, BFSI, Telecom, E-commerce, Consumer Services, or other high-volume B2C sales industries will be preferred.

Interested candidates can share their updated resume at [email protected]

📌 Associate Vice President (Hyderabad)
🏢 Policybazaar.com
📍 Hyderabad