Company: A Large Global Organization

Key Skills: RPA, AI Artificial intelligence, SQL, Power Querying, Power automate

Roles and Responsibilities:

- Support operational workflows involving automation, data validation, and exception handling across business processes.
- Perform reconciliation and variance analysis using spreadsheets, SQL, and Power Query.
- Review structured outputs such as JSON files and logs to identify data issues and process exceptions.
- Work with ticketing and service management platforms to track, resolve, and escalate operational incidents.
- Assist in maintaining and improving RPA and AI-supported operational processes.

Skills Required:

- 3 to 5 years of experience in operations, service delivery, data operations, quality assurance, or automation support.




- Hands-on experience with RPA and Artificial Intelligence in an operations or support setting.
- Strong working knowledge of SQL and Power Query for data analysis and operational reporting.
- Ability to manage structured data, reconciliation tasks, and variance analysis with accuracy.
- Experience supporting service workflows, ticketing tools, and operational issue resolution.

Good to Have:
- Exposure to Power Automate.
- Experience with Freshservice or similar service management platforms.
- Ability to read JSON or log files.
- Experience in a shared services or Global Capability Centre environment.

Education: Bachelor's degree in any discipline; Commerce, Science, Engineering, or Statistics preferred.

📌 AI Operation Analyst (Mumbai)
🏢 MyCareernet
📍 Mumbai