Job Title: Integration & Automation Engineer (Gen AI) Location: Hyderabad Experience: 3–8 Years

Role Overview We are looking for a skilled

Integration & Automation Engineer with experience in

API integrations, workflow automation . The ideal candidate will have hands-on expertise in building scalable integrations across platforms, along with exposure to

Gen AI, SharePoint, and AWS environments .

Key Responsibilities Design, develop, and maintain

API integrations and automation workflows across systems Build and optimize workflow-based automation solutions to improve operational efficiency Integrate applications using

REST APIs, webhooks, and middleware tools Work with ticketing/operations systems to manage incidents, requests, and escalations Collaborate with cross-functional teams to implement end-to-end integration solutions Monitor system performance and ensure adherence to defined

SLA and escalation protocols Support automation using tools like

Power Automate, Zapier, or RPA platforms Contribute to solutions involving

SharePoint,



Slack integrations, and cloud services (AWS) Explore and implement

Gen AI-based automation use cases where applicable

Mandatory Requirements (Must-Have) Strong experience in

API development / integrations (REST APIs, Webhooks) Hands-on experience in automation workflows / process automation tools Exposure to ticketing or operations systems

(e.g., incident/request handling) Valuable understanding of logic-based or decision-driven automation

Preferred Qualifications (Good-to-Have) Experience with

Slack or bot-based automation Knowledge of

SharePoint / data tracking systems Understanding of

SLA management and escalation handling Hands-on experience with low-code/no-code tools

(Power Automate, Zapier, RPA) Exposure to

AWS sertvices

(Lambda, API Gateway, etc.) Basic understanding of

Generative AI integrations (OpenAI, GPT-based workflows)

📌 AI Automation Engineer (Hyderabad)
🏢 Quest Global
📍 Hyderabad