Responsibilities

Infrastructure Strategy & Design Implementation

- Assist with development of roadmaps, policies and standards to achieve desired future state IT infrastructure for the organisation.
- Recommend process, product or service improvements, resource optimisation and cost savings.
- Partner with stakeholders to define infrastructure operations and maintenance requirements for new technology implementations.
- Anticipate internal and/or external business challenges and/or regulatory issues.
- Evaluate trends and new technologies in engineering to enhance infrastructure and orchestration.
- Assist in the design, implementation and execution of back up and disaster recovery plans for infrastructure.
- Manage exceptions to architectural standards at an infrastructure level.
- Develop communication plans for stakeholders engagement.

Facilitate the evaluation and selection of infrastructure technology and the design of configuration standards.

Infrastructure & Network Development & Maintenance

- Forecast utilisation patterns and identifies modifications or upgrades.
- Conduct capacity workload modelling and availability analysis for platforms and environments.
- Recommend changes and/or enhancements for improved systems availability,

reliability and performance.
- Monitor infrastructure availability and performance to ensure compliance with

SLAs. Measure KPIs at service end points and gather accurate, real time data on the service provided.
- Run activation tests to ensure a service instance delivers on its KPIs.
- Assist in development of SLAs, metrics and key performance indicators.
- Ensure adherence to security requirements, regulatory and legal compliance in infrastructure operations and maintenance activities.
- Recommend and implement software or hardware changes to rectify problems or address improvement opportunities.
- Assist in post implementation and continuous improvement efforts to enhance performance and provide increased functionality.

Infrastructure & Network Development & Maintenance (Con't)




- Utilize modern development platforms and languages to develop custom solutions to comply with moving on-premise applications to the cloud.
- Analyzes technical needs, requirements, and state of the network’s infrastructure design, integration, and operations.
- Work closely with outsourced service providers to facilitate the planning,

forecasting, implementation and identification of requirements for network systems (both physical and virtual). This includes fulfillment of end-to-end services.
- Assess performance of key partners and vendors according to defined service delivery metrics.
- Serve as a high level technical resource on large scale projects and assist in resolving complex technical problems on new and existing implementations.
- Support and work alongside cross-functional engineering team on the latest technologies.

Enterprise Architecture & Modernization
- Support the lifecycle and maintenance of enterprise middleware or database platforms.
- Build, implement and maintain robust solutions for middleware or database products to meet business demands including performance tuning, upgrades,

clustering, redundancy and disaster recovery.
- Modernize platform design and security practices etc.
- Build and implement the Cloud architecture platform and DevSecOps practices.
- Provide specialist advice and act as the last point of contact for case escalations. Liaise with Management team on rectifications and service recovery actions where required.
- Manage incidents and changes on systems, storage and backup infrastructure.
- Supervise the setup of new IT Infrastructure including physical servers, SAN storage, virtual server setting, enterprise backup and recovery and UAT with external technology vendors.
- Oversee and plan for system administration related activities.

Qualifications

Substantial comprehensive job related experience in own area of expertise to fully competent level (Over 6 to 10 years). Regional or global experience is mandatory for this role (Over 2 to 3 years).

Experience of supervising and coaching people and directing resources to achieve specific end results within limited timeframes is an added advantage.

📌 Advisor, Global Infrastructure Operations (Hyderabad)
🏢 APL Logistics
📍 Hyderabad