11 Sep
|
Izzhaarkaro
|
New Delhi
11 Sep
Izzhaarkaro
New Delhi
Job Description
Senior Sales Head
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EXPRESSION OF JOY
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Location:
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India (Pan-India Scope)
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Employment:
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Full time | Senior Leadership
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Experience:
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10+ Years
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Industry:
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Luxury Gifting / Lifestyle / FMCG
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ABOUT IZZHAAR
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Izzhaar — Expression of Joy — is a premium gifting brand dedicated to crafting extraordinary gifting experiences that celebrate relationships, milestones, and moments of joy. With a curated portfolio of luxury gift collections designed for corporate, personal, and festive occasions, Izzhaar stands at the intersection of artistry, elegance, and heartfelt emotion.
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As part of our ambitious growth strategy, we are establishing a dedicated E-Commerce and Quick Commerce division to expand our reach across India's fastest-growing digital commerce platforms and deliver the Izzhaar experience to every doorstep.
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ROLE OVERVIEW n
The Senior Sales Head will be responsible for leading, developing and scaling Izzhaar's entire sales business across B2B, B2C and institutional channels.
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This is a high-impact leadership role for a commercially strong sales professional who can build a structured sales organisation while personally driving high-value business opportunities.
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The incumbent will own the overall sales strategy, revenue targets, sales team, key accounts and business development pipeline, with a strong focus on HNI clients, luxury weddings, corporate gifting, premium brands, institutions, channel partnerships, exhibitions, retail and digital commerce .
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The role requires a combination of strategic leadership and hands-on selling . The Senior Sales Head will be expected to build relationships with decision-makers, generate new business, manage high-value accounts, develop strategic partnerships and create a predictable sales pipeline for Izzhaar.
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The person will also oversee and integrate sales opportunities emerging from E-Commerce, Quick Commerce, D2C, marketplaces and other digital channels as part of the overall sales strategy.
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KEY RESPONSIBILITIES1. Overall Sales Strategy & Leadership n
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- Develop and execute Izzhaar's overall sales strategy across B2B, B2C, HNI, corporate, wedding, institutional, retail and digital channels.
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- Define annual and long-term revenue plans aligned with Izzhaar's growth objectives.
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- Establish sales targets, territories, vertical-wise targets and individual team targets.
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- Build a structured and scalable sales organisation, including roles, responsibilities, reporting structures, SOPs and performance systems.
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- Create a strong sales pipeline and ensure consistent conversion of leads into business.
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- Establish sales forecasting, review mechanisms and performance dashboards.
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- Work closely with the CEO/COO and other leadership functions to drive overall business growth.
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2. HNI & Luxury Client Acquisition nn
- Personally lead acquisition and relationship management of HNI, UHNI and premium clientele .
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- Build a strong network of family offices, business families, entrepreneurs, CXOs, celebrities, wedding planners, luxury consultants and influential individuals.
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- Develop customised sales strategies for high-value personal and family gifting requirements.
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- Drive high-value wedding invitation, wedding gifting and bespoke gifting opportunities.
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- Develop long-term relationships rather than transactional sales.
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- Represent Izzhaar at premium social, business, luxury and networking platforms.
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3. Luxury Wedding & Wedding Ecosystem Sales nn
- Develop and drive the sales pipeline for luxury wedding invitations, gifting and bespoke wedding requirements.
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- Build robust relationships with:
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- Luxury wedding planners
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- Event management companies
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- Wedding venues and hotels
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- Designers
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- Wedding consultants
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- Decor companies
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- Jewellery houses
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- Luxury brands
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- Destination wedding specialists
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- Develop strategic referral and partnership programmes within the luxury wedding ecosystem.
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- Identify upcoming high-value weddings and proactively build business opportunities.
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- Lead key wedding accounts from initial enquiry through closure and relationship management.
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4. Corporate & B2B Sales nn
- Develop and scale Izzhaar's corporate gifting and B2B business.
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- Build relationships with CEOs, CXOs, HR Heads, Admin Heads, Procurement Heads, Marketing Heads and Corporate Communications teams.
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- Identify corporate gifting opportunities for:
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- Employee gifting
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- Client gifting
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- Festive gifting
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- Leadership gifting
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- Event gifting
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- Conferences and summits
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- Brand launches
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- Corporate milestones
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- Dealer/channel partner gifting
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- Develop annual corporate account programmes and recurring business.
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- Drive large-volume and high-value corporate orders while maintaining Izzhaar's premium positioning.
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- Build a robust corporate client database and key-account management structure.
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5. Institutional, Government & Strategic Accounts nn
- Identify and develop opportunities with institutions, organisations, associations, luxury hospitality groups and large enterprises.
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- Build strategic relationships for bulk gifting, events, conferences, awards and special occasions.
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- Explore government, PSU, institutional and association-led gifting opportunities wherever relevant.
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- Lead negotiations, commercial discussions and closure of large institutional accounts.
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6. Business Development & New Market Expansion nn
- Identify new customer segments, geographies, industries and revenue opportunities.
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- Develop new sales channels and strategic partnerships.
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- Build referral, affiliate and channel-partner networks.
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- Identify opportunities for collaborations with luxury, lifestyle, hospitality, fashion, jewellery, F&B; and premium consumer brands.
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- Develop a systematic approach towards lead generation, prospecting and conversion.
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- Build a healthy pipeline of new business opportunities across multiple verticals.
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8. Key Account Management nn
- Personally manage Izzhaar's most important and high-value accounts.
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- Build long-term relationships with strategic corporate, HNI, wedding and institutional clients.
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- Develop account-wise revenue plans and cross-selling/up-selling opportunities.
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- Ensure high levels of client satisfaction and repeat business.
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- Maintain regular senior-level engagement with key decision-makers.
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- Identify opportunities to increase customer lifetime value.
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9. Sales Team Leadership & Development nn
- Build, mentor and lead a high-performing sales team.
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- Recruit sales professionals across relevant verticals and geographies.
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- Establish clear KRAs, KPIs and incentive structures.
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- Conduct regular sales reviews and performance evaluations.
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- Train the team on consultative selling, premium client handling,
negotiation and closing.
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- Create a culture of ownership, accountability and aggressive but intelligent business development.
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- Develop future sales leaders within the organisation.
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10. Revenue, Targets & P&L; Responsibility nn
- Own overall sales revenue and profitability targets.
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- Drive monthly, quarterly and annual sales performance.
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- Establish revenue targets by:
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- Corporate
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- HNI
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- Weddings
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- Institutional
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- Retail
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- Digital
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- Partnerships
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- Monitor gross margins, contribution margins, discounting and commercial terms.
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- Ensure sales growth without compromising Izzhaar's premium positioning or profitability.
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- Prepare accurate sales forecasts and pipeline reports for management.
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- Identify gaps and implement corrective action proactively.
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11. Sales Process, CRM & Reporting nn
- Establish a robust sales process from lead generation to closure and post-sales relationship management.
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- Ensure complete utilisation of CRM for lead tracking, follow-ups, quotations, opportunities and closures.
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- Develop standardised sales SOPs and reporting formats.
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- Maintain accurate sales funnel and pipeline visibility.
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- Track:
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- Leads generated
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- Qualified opportunities
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- Conversion rate
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- Average order value
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- Sales cycle
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- Revenue
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- Gross margin
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- Repeat business
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- Customer acquisition
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- Customer retention
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- Provide weekly and monthly sales performance reports to the leadership team.
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12. Strategic Partnerships & Networking nn
- Build strategic partnerships that generate recurring sales for Izzhaar.
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- Develop relationships with luxury brands, hotels, wedding planners, event companies, corporates, consultants and industry networks.
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- Identify and negotiate mutually beneficial partnership models.
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- Represent Izzhaar at industry events, exhibitions, networking forums and luxury business platforms.
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- Create a solid ecosystem of referral and business-generation partners.
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13. Client Experience & Brand Positioning nn
- Ensure every sales interaction reflects Izzhaar's premium positioning.
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- Maintain a consultative, relationship-led approach rather than transactional selling.
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- Work closely with Design, Production, Marketing and Operations to deliver seamless client experiences.
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- Ensure sales commitments are commercially viable and operationally executable.
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- Protect Izzhaar's brand equity while negotiating with clients.
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KEY PERFORMANCE INDICATORS n
KPITarget / MeasurementOverall Revenue Growth30%+ YoYNew Business AcquisitionDefined annual targetCorporate AccountsConsistent growth in active accountsHNI / UHNI AccountsHigh-value new client acquisitionWedding BusinessGrowth in premium wedding accountsRepeat BusinessYear-on-year improvementAverage Order ValueContinuous improvementSales ConversionMonthly improvementGross MarginMaintain agreed profitabilitySales Pipeline3X+ of monthly/quarterly targetStrategic Partnerships25+ active revenue-generating partnersTeam ProductivityAchievement of individual & team targetsCRM Adoption100% sales pipeline visibility
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Professional Experience n
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- 10–15 years of overall sales experience , with at least 5 years in a senior sales leadership/business development role.
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- Proven track record of building and scaling sales teams and revenue businesses.
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- Strong experience in luxury, gifting, lifestyle, weddings, premium consumer goods, hospitality, fashion, retail or related industries preferred.
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Send your application to: (phone hidden)
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Subject line: Application – Senior Sales Head
📌 Head of Sales (New Delhi)
🏢 Izzhaarkaro
📍 New Delhi