We are looking for a confident, customer-focused, and target-oriented Inbound Tele Sales Consultant to handle incoming customer inquiries, understand customer requirements, complete registrations for potential clients, and convert inquiries into successful sales.
The candidate will be responsible for providing accurate information, guiding customers through the registration process, following up with interested prospects, and maintaining a smooth customer experience from the first interaction.
Key Responsibilities
- Handle inbound calls from potential and existing customers.
- Understand customer requirements and provide relevant information about products/services.
- Explain features, benefits, pricing, offers, and other significant details clearly.
- Register potential clients and collect the required customer information accurately.
- Ensure all registration details are complete and correctly entered into the CRM/system.
- Identify genuine sales opportunities and move potential customers toward conversion.
- Handle customer questions, concerns, and objections professionally.
- Follow up with registered and interested customers at the appropriate time.
- Maintain regular communication with potential customers until conversion.
- Update lead status, customer details, follow-ups, and sales activity in CRM/Excel.
- Coordinate with the relevant internal teams regarding customer requirements and registrations.
- Ensure timely follow-up on pending registrations and potential customers.
- Maintain a professional and positive relationship with customers.
- Achieve assigned daily, weekly, and monthly registration and sales targets.
📌 Tele Sales Consultant (Dehradun)
🏢 Go Solar
📍 Dehradun
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