Job Description

Locations- Kolkata Exp - 8-10 yrs Skill- EUC Responsibilities - Manage and support Windows & Mac endpoints. - Install, configure, troubleshoot desktops, laptops, printers, & peripheral devices. - Perform OS installations, upgrades, patching, and system maintenance. - Ensure endpoint security compliance and policy adherence. - Provide L2 support for end-user computing issues. - Troubleshoot hardware, software, network, and application-related issues. - Coordinate with L3 Customer teams for issue resolution. - Deploy software packages, updates, and security patches. - Monitor endpoint health and compliance. - Create and maintain SOPs, work instructions, and knowledge articles. - Generate operational reports and dashboards. - Maintain accurate records of incidents and assets.



- Proven experience as an End User Computing (EUC) Administrator. - Valuable at managing, supporting, and maintaining end-user devices, workplace technologies, and related infrastructure to ensure seamless IT services for business users. - Hands-on experience in desktop/laptop administration, software deployment, asset management, user support, security compliance, and endpoint management. - Familiarity with Endpoint Management & automation. - Support M365 applications including Outlook, Teams, OneDrive, & Office apps. - Manage user accounts, licenses, and access requests. - Assist with mailbox and collaboration tool troubleshooting.

📌 TCS IS HIRING FOR End User Computing admin (Kolkata)
🏢 Tata Consultancy Services
📍 Kolkata