Job Description

Greetings from TCS!!!

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Join us and be part of TCS's AI Cloud transformation journey!

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About the Unit:

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TCS Cloud is accelerating the shift to an AI-powered, cloud-first future. As a strategic transformation partner to the world's leading enterprises, it is helping businesses reimagine their core, modernise platforms, unlock data-driven intelligence, and scale innovation through cloud, AI, cybersecurity, automation, and digital engineering. By combining deep industry expertise with cutting-edge technologies, TCS Cloud is enabling the rise of agile, resilient, and intelligent enterprises built to thrive in a rapidly evolving digital world.

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**TCS is Hiring for Network Admin(L2/L3)**

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Desired Experience: 6+ years

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Job Location: Pune/Delhi

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Job Description:

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L2 Support Engineer:

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1. Provide second-line support for network-related issues.

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2. Troubleshoot and resolve incidents involving Routing and Switching, Palo Alto, Check point, Citrix Net scalar.

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3. Manage escalations from the L1 team and resolve them within SLA.

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4. Perform routine maintenance and updates on network devices.

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5. Configure and support daily tasks and basic firewall rules.

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6. Document network issues, solutions, and changes.

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7. Coordinate with vendors or ISPs when required.

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8. Cisco ASA and Aruba Wireless Network.

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Soft Skills

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1.



Excellent troubleshooting and analytical skills.

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2. Strong verbal and written communication.

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3. Ability to work independently and in a team environment.

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4. Good understanding of ITIL based Service Management processes.

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5.Willingness to work in shifts or on-call rotation (for L2).

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L3 Support Engineer :

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1. Act as a subject matter expert for complex network troubleshooting and optimization.

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2. Design, implement, and maintain enterprise-level LAN/WAN environments.

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3. Manage and secure firewalls (e.g. Palo Alto and Checkpoint).

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4. Handle high-severity incidents and RCA (Root Cause Analysis) documentation.

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5. Lead major upgrades, migrations, and network architecture changes.

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6. Provide mentorship and support to L2 engineers.

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7. Conduct risk assessments and capacity planning.

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Soft Skills

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1. Excellent troubleshooting and analytical skills.

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2. Strong verbal and written communication.

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3. Ability to work independently and in a team setting.

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4. Good understanding of ITIL based Service Management processes

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5.Willingness to work in shifts or on-call rotation (for L3).

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Research Study: Cloud strategy and transformation- https://www.tcs.com/what-we-do/services/consulting/cloud-strategy-transformation

📌 Network Administrator (Pune)
🏢 Tata Consultancy Services
📍 Pune