We are looking for a results-driven and proactive Team Leader to oversee our daily operations and provide effective guidance to our team. You will be responsible for supervising, motivating, and training team members to ensure maximum productivity and high-performance standards.

As the primary contact point for your group, you will foster an open, positive communication environment and act as a bridge between team members and upper management. Ultimately, you will lead by setting a good example and engaging the team to achieve collective success.

Key Responsibilities

- Set Goals and Direct Operations: Establish clear, measurable team objectives and Key Performance Indicators (KPIs) aligned with company targets. Manage the flow of day-to-day activities.
- Delegate Work: Assign tasks and projects based on individual team members' strengths, skill sets, and capacity.
- Monitor and Report Performance: Track progress against deadlines, evaluate metrics, and create regular status reports for senior management.
- Coach and Mentor: Identify individual skill gaps, provide ongoing on-the-job training, and conduct routine performance reviews.
- Resolve Conflicts: Listen to employee feedback, address grievances constructively,



and mediate internal disagreements to maintain high morale.
- Recognize and Reward: Acknowledge high performance, celebrate milestones, and encourage professional growth within the group.
- Ensure Compliance: Ensure all team activities adhere to company policies, safety standards, and regulatory guidelines.

Requirements and Qualifications

- Experience: Proven work experience as a Team Leader, Experience in Banking and Telecomunications, Supervisor, or in a similar leadership role (minimum 2–3 years preferred),
- Communication Skills: Excellent verbal and written communication skills; ability to deliver clear instructions and constructive feedback.
- Leadership and EQ: Solid emotional intelligence, motivational capabilities, and problem-solving aptitude.
- Organizational Skills: Exceptional time-management and prioritization skills, with proficiency in project management software or productivity tools (e.g., MS Excel, Asana, Trello).
- Education: High school diploma required; a degree in Business Administration, Management, or a relevant field is an advantage.

Pay: ₹25,000.00 - ₹37,000.00 per month

Work Location: In person

📌 Team Leader - Operations (Hyderabad)
🏢 Guna Associates
📍 Hyderabad