Position: Store Manager

Department: Retail / Store Operations

Reporting To: Cluster Head

Location: Samrala, Theog, Rampur (HP), Anni (HP), Karsog (HP), Nerwa, Rohru.

Experience: Minimum 5 Years

Job Purpose To manage the day-to-day operations of the store, achieve sales and profitability targets, ensure excellent customer service, maintain inventory accuracy, and lead the store team effectively.

Key Responsibilities

- Sales & Business
- Achieve monthly and annual sales targets.
- Drive store revenue, conversion, average bill value, and customer retention.
- Plan and execute promotional activities to increase sales.
- Monitor daily/weekly/monthly store performance and take corrective actions.

- Store Operations
- Ensure smooth opening and closing of the store.
- Maintain store presentation, visual merchandising, cleanliness, and hygiene.
- Ensure compliance with company policies, SOPs, and operational standards.
- Handle customer complaints and resolve issues promptly.

- Inventory Management




- Monitor stock levels and ensure optimum inventory availability.
- Conduct regular stock audits and cycle counts.
- Minimize stock loss, damage, expiry, and shrinkage.
- Coordinate stock receiving, transfers, replenishment, and returns.

- Team Management
- Recruit, train, coach, and motivate store staff.
- Prepare staff rosters and manage attendance and leave.
- Set individual targets and conduct performance reviews.
- Ensure discipline, grooming, and qualified behavior of the team.
- Cash & Compliance
- Ensure accurate cash handling and daily cash reconciliation.
- Monitor billing and POS transactions.
- Ensure adherence to statutory, safety, and security requirements.
- Maintain required store records and reports.

Qualification Education: Graduate preferred; MBA/PGDM in Retail/Marketing is an advantage.

Experience: 3–7 years of relevant retail/store management experience.

📌 Store Manager (Samrala)
🏢 Amartex
📍 Samrala