Job Description

Quality Assurance Manager – ISO & ESG Role Overview We are seeking an accomplished ISO & ESG Compliance Manager to independently oversee ISO certifications, audits, and sustainability compliance across the organisation. This pivotal role requires a skilled with proven expertise in managing ISO 9001 (Quality), ISO 14001 (Environment), ISO 27001 (Information Security), and ESG frameworks. The ideal candidate will have hands-on experience conducting audits, liaising with external certification bodies, and driving continuous compliance and improvement initiatives that strengthen organisational resilience and sustainability. Key Responsibilities - Lead and manage internal and external audits across ISO 9001, 14001, 27001, and ESG frameworks. - Coordinate with external auditors and certification bodies to ensure successful certifications and surveillance audits. - Ensure timely renewal, maintenance, and expansion of ISO & ESG certifications. - Maintain accurate documentation, compliance records, and audit trails across all standards. - Identify gaps, risks, and improvement opportunities in quality, environmental, information security, and ESG systems. - Act as the single point of contact for all ISO and ESG compliance matters. - Educate, train, and guide internal teams on ISO standards, ESG practices, and audit readiness. - Ensure zero non-compliance and maintain continuous audit preparedness. - Support the integration of sustainability and governance principles into business operations. · Risk Reporting & Management o Establish and maintain a risk management framework aligned with ISO and ESG standards.



o Conduct regular risk assessments across quality, environment, information security, and sustainability domains. o Report risk findings to senior management and recommend mitigation strategies. o Monitor effectiveness of risk controls and update risk registers regularly. Required Skills & Experience - 10+ years of experience in ISO / Quality / Compliance Management. - Proven track record in: - Managing external ISO audits and certification processes. - ISO certification renewals and surveillance audits. - ESG compliance reporting and sustainability frameworks. - Quality documentation, compliance frameworks, and risk management. - Strong attention to detail with the ability to review and manage large volumes of documentation. - Independent, ethical, and process-driven mindset with a focus on continuous improvement. Preferred (Good to Have) - Background in design, publishing, or related industries. - Existing network or familiarity with ISO certification bodies and ESG reporting frameworks (GRI, SASB, CSRD). - Experience in setting up or improving ISO and ESG processes from scratch. - Exposure to sustainability reporting tools and metrics. Key Traits - Extremely detail-oriented and methodical in approach. - High levels of integrity, accountability, and professionalism. - Ability to manage pressure and deadlines without compromising quality. - Robust stakeholder engagement and communication skills. - Willingness to learn and adapt to industry-specific processes and ESG requirements. Compensation - Competitive and aligned with experience and certification expertise Location - Remote

📌 Quality Assurance Manager - ISO & ESG (Mumbai)
🏢 EKCS
📍 Mumbai