Job Description

Job description:

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International Holiday Sales Specialist – Inside Sales

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Location: Kolkata

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Job Type: Full time

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Experience: 2–5 years

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Industry: International Travel / Luxury Travel / Tour Operator

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About the Role

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We are looking for an experienced and target-oriented International Holiday Sales Specialist – Inside Sales to join our team.

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The candidate will be responsible for converting inbound travel enquiries into confirmed international holiday bookings and generating revenue. This is a consultative sales role involving customer interaction, destination consultation, customized holiday proposals, follow-ups, objection handling, negotiation and closing.

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The ideal candidate should have proven experience in selling international holiday packages/FITs, strong destination knowledge, excellent communication skills and a demonstrated ability to convert leads into revenue.

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- Handle and respond to inbound international travel enquiries/leads received through website, digital marketing, WhatsApp, phone, referrals and other channels.
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- Understand the customer's destination preferences, travel dates, budget, interests and expectations.
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- Act as a travel consultant and recommend suitable international destinations, hotels, experiences and holiday packages.
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- Prepare and present customized holiday proposals and itineraries.
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- Work with internal product/operations teams and DMCs to develop competitive packages where required.
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- Follow up systematically with prospective customers through calls, WhatsApp and email.
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- Build trust and rapport with customers throughout the sales process.
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- Handle customer objections related to price, itinerary, hotels, destination and competition.
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- Negotiate effectively while maintaining the company's required margins.
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- Convert qualified leads into confirmed bookings and revenue.
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- Identify opportunities for upselling and cross-selling of hotels, room upgrades, transfers, experiences, tours and other travel services.
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- Maintain accurate lead and sales pipeline information in CRM/MIS.
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- Track every enquiry from initial contact through closure.
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- Record lost leads and identify reasons for non-conversion.
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- Coordinate with Visa, Operations and DMC teams after confirmation to ensure smooth handover.
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- Maintain professional communication with clients before, during and after the booking process.
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- Achieve monthly and quarterly sales, conversion and revenue targets.
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Candidate Requirements

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- 2–5 years of proven experience in international holiday/travel sales.
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- Mandatory experience in selling international holiday packages/FITs.
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- Proven track record of converting inbound leads/enquiries into bookings.
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- Strong knowledge of international destinations and holiday products.
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- Experience handling customized travel requirements.
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- Strong consultative selling and closing skills.
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- Excellent communication and presentation skills.
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- Strong negotiation and objection-handling ability.
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- Excellent follow-up discipline.
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- Ability to work with sales targets and revenue KPIs.
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- Good knowledge of MS Office / Google Workspace and CRM/lead-management systems.
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- Ability to manage multiple leads and sales opportunities simultaneously.
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Preferred Experience

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Experience selling:

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- Luxury International Holidays
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- Honeymoon Packages
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- Family Holidays
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- Couple / FIT Holidays
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- Customized International Tours
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- Europe
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- Switzerland
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- France / Italy / Spain
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- Africa / Kenya / Tanzania / South Africa
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- Maldives / Mauritius / Seychelles
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- Japan
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- Southeast Asia
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- Middle East
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- Australia & New Zealand
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- Other premium international destinations
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Ideal Candidate

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We are looking for a sales-oriented travel professional and closer, not simply someone with general travel-industry experience.

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The ideal candidate:

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- Enjoys speaking with customers and understanding their travel aspirations.
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- Can turn an enquiry into a compelling holiday proposal.
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- Is confident discussing prices and handling objections.
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- Has the ability to create urgency and close bookings without being pushy.
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- Is commercially aware and understands margins.
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- Takes ownership of leads from first enquiry to confirmed booking.
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- Is motivated by targets, incentives and revenue performance.
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High-performing candidates with a proven record of international holiday sales and strong conversion ratios may be offered a higher package.

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Key Skills

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International Travel Sales | Inside Sales | Inbound Lead Conversion | Holiday Sales | International FIT | Travel Packages | Lead Conversion | Revenue Generation | Consultative Selling | Closing | Negotiation | Objection Handling | Luxury Travel | Customized Holidays | CRM | Travel Industry

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To Apply: Send your resume to [email protected] with the subject line "Travel Consultants – [Your Name]". Apply only if you have relevant experience in selling international holidays/travel packages and converting inbound enquiries into confirmed bookings.

📌 International Travel Sales Executive - Inbound Leads (Kolkata)
🏢 Travelexie
📍 Kolkata