We are looking for an experienced, confident and target-oriented Senior Tele-Calling & Client Conversion Executive to manage the complete sales and client-conversion process across our software products, exhibitions, sponsorships and online and print magazine advertising.

The candidate will be responsible for handling leads generated through online advertising campaigns, conducting cold calls to prospective clients and reconnecting with past clients to generate new business opportunities.

The role requires the candidate to manage the complete sales life cycle from identifying and contacting prospects, understanding requirements, explaining products and opportunities, conducting follow-ups, handling objections, coordinating meetings and demonstrations, negotiating and closing the deal, through to ensuring that the client's payment is received.

The ideal candidate should be highly confident on telephone calls, possess strong persuasion and negotiation skills, and have a proven ability to convert leads into revenue.

Fluency in both English and Hindi is mandatory.

KEY RESPONSIBILITIES

1. ONLINE LEAD HANDLING AND CONVERSION

- Contact and follow up with prospects who respond to online advertisements and digital marketing campaigns.
- Handle enquiries related to software products, exhibition stalls, sponsorships and magazine advertising.
- Respond promptly to current leads and maximize the opportunity for conversion.
- Understand the prospect's requirements, budget, business objectives and purchase intent.
- Qualify leads and prioritize prospects based on their conversion potential.
- Maintain systematic and timely follow-ups through telephone, WhatsApp, email and other communication channels.
- Handle objections, clarify doubts and move prospects towards a purchase decision.
- Maintain ownership of every qualified lead until the sales process is completed.

1. SOFTWARE PRODUCT SALES

- Contact prospective customers who enquire about our software products.
- Understand the client's business requirements and explain the relevant software product and its key features, benefits and applications.
- Develop sufficient knowledge of the software products to confidently explain their functionality and business value to prospective clients.
- Identify genuine software sales opportunities and qualify them for further discussion.
- Fix appointments between interested prospects and the company's sales, product or technology experts for detailed discussions and demonstrations.
- Coordinate with the relevant internal team to ensure that appointments and demonstrations take place as scheduled.
- Follow up with prospects after product demonstrations and expert discussions.
- Address initial queries and objections and ensure that interested prospects continue through the sales process.
- Coordinate the sales process until the prospect becomes a customer and payment is received.

1. EXHIBITION STALL SALES

- Generate exhibition stall sales through both online leads and outbound sales activities.
- Follow up with companies that have shown interest in participating in exhibitions.
- Conduct cold calls to potential exhibitors and introduce exhibition participation opportunities.
- Contact past exhibitors and clients to encourage repeat participation.
- Explain exhibition details, participation benefits, stall options, pricing and other relevant information.
- Understand the client's requirements and recommend suitable participation options.
- Follow up regularly with interested prospects and convert enquiries into confirmed stall bookings.
- Coordinate internally to ensure that confirmed bookings are properly processed.
- Follow up with clients for quotations, booking confirmations, invoices and pending payments.
- Take ownership of the complete sales cycle until payment is received.

1. SPONSORSHIP SALES & CONVERSION

- Generate sponsorship opportunities through online leads, cold calling, database follow-ups and past-client relationships.




- Identify companies and organizations that may benefit from sponsorship opportunities.
- Contact marketing heads, business owners, senior executives and decision-makers.
- Explain sponsorship packages, visibility opportunities, benefits and commercial value.
- Understand the client's marketing objectives and recommend suitable sponsorship opportunities.
- Follow up consistently with interested prospects and handle objections and negotiations.
- Convert sponsorship enquiries into confirmed sponsorships.
- Coordinate internally for proposals, quotations, agreements and other documentation.
- Follow up with clients until the sponsorship payment is received.

1. ONLINE & PRINT MAGAZINE ADVERTISING SALES

- Generate advertising business for our online and print magazines through tele-calling.
- Contact potential advertisers and introduce available advertising opportunities.
- Approach companies, brands, institutions and organizations that may benefit from advertising in the magazines.
- Contact previous advertisers and existing clients to generate repeat advertising business.
- Explain advertising formats, placement options, audience reach, visibility and other benefits.
- Understand the client's marketing requirements and recommend suitable advertising packages.
- Follow up with prospects and negotiate advertising opportunities within approved commercial terms.
- Convert advertising enquiries into confirmed bookings.
- Coordinate with the editorial, design and production teams wherever required.
- Follow up with clients for artwork, approvals, invoices and payments.

1. COLD CALLING & BUSINESS DEVELOPMENT

- Conduct regular outbound calls to prospective clients and companies from approved databases and other legitimate sources.
- Develop new business opportunities through cold calling.
- Reconnect with past clients, exhibitors, sponsors, advertisers and business contacts to generate repeat and new business.
- Build a strong database of prospective customers and maintain systematic follow-up.
- Identify cross-selling and upselling opportunities across software products, exhibitions, sponsorships and magazine advertising.
- Develop long-term client relationships and maximize customer lifetime value.

1. COMPLETE SALES LIFE CYCLE MANAGEMENT

The candidate will be expected to take ownership of the entire sales process, including: Lead Identification Initial Call Lead Qualification Requirement Understanding Product/Opportunity Presentation Appointment/Demonstration Follow-up Negotiation Booking/Order Confirmation Documentation Invoice Payment Follow-up Payment Receipt Client Relationship
- Ensure that leads do not remain unattended at any stage.
- Track pending proposals, quotations, bookings, invoices and payments.
- Coordinate with accounts, management and other internal teams to complete the sales process.
- Follow up with clients for pending payments and ensure timely collection.
- Maintain accurate records of sales opportunities and their current status.
- Take responsibility for the final outcome of the sales opportunity rather than merely generating leads.

1. CLIENT RELATIONSHIP MANAGEMENT

- Establish professional relationships with new and existing clients.
- Communicate confidently with business owners, entrepreneurs, marketing managers, senior executives and decision-makers.
- Maintain regular communication with existing customers for repeat business and referrals.
- Identify opportunities for additional sales and cross-selling.
- Handle client concerns professionally and coordinate internally to resolve issues.




- Maintain a positive and professional relationship throughout and after the sales process.

1. SALES REPORTING & CRM

- Maintain accurate records of leads, calls, discussions, appointments, proposals, bookings, sales and payments.
- Update CRM/lead-management systems regularly.
- Track every lead through the sales pipeline.
- Provide daily/weekly/monthly sales activity and conversion reports.
- Monitor pending follow-ups and ensure timely action.
- Track individual sales performance against assigned targets.

REQUIRED EXPERIENCE

- Minimum 3 years of experience in tele-sales, inside sales, client conversion, business development, B2B sales, customer acquisition or a similar sales role.
- Proven experience in converting leads into actual sales and revenue.
- Experience in handling online/digital marketing leads will be an advantage.
- Experience in software/product sales, exhibition sales, event sales, sponsorship sales, advertising sales or B2B services will be preferred.
- Candidates with experience managing the complete sales cycle, including payment collection/follow-up, will be strongly preferred.

REQUIRED SKILLS

- Excellent spoken and written English.
- Fluent Hindi communication.
- Strong telephone communication and interpersonal skills.
- Excellent convincing and persuasion abilities.
- Strong negotiation and sales-closing skills.
- Excellent follow-up discipline.
- Ability to handle objections and convert hesitant prospects.
- Ability to communicate with senior business decision-makers.
- Good understanding of B2B sales processes.
- Ability to explain software products and their features in simple, customer-friendly language.
- Good presentation and client-handling skills.
- Strong organizational and time-management skills.
- Basic computer knowledge.
- Familiarity with CRM, WhatsApp Business, email and online lead-management systems will be an advantage.

CANDIDATE PROFILE The ideal candidate should be:

- Confident, energetic and highly motivated towards achieving sales targets.
- A strong communicator who can build rapport quickly over the telephone.
- Comfortable with both online lead follow-up and cold calling.
- Capable of converting enquiries into actual business.
- Persistent and disciplined in follow-ups.
- Comfortable discussing pricing, negotiating and closing deals.
- Capable of managing multiple sales opportunities simultaneously.
- Willing to take complete ownership of the sales process from first contact to payment collection.
- Comfortable communicating with clients across different parts of India.
- Interested in selling software products as well as event, exhibition and advertising opportunities.
- Capable of working independently while coordinating effectively with sales, technology, marketing, editorial, design and accounts teams.

LANGUAGE REQUIREMENT Fluency in English and Hindi is MANDATORY.

Candidates must be comfortable conducting professional sales conversations in both English and Hindi.

KEY PERFORMANCE AREAS

- Online Lead Conversion
- Cold Calling
- Client Acquisition
- Software Product Lead Conversion
- Exhibition Stall Bookings
- Sponsorship Conversion
- Online Magazine Advertising Sales
- Print Magazine Advertising Sales
- Past Client Re-engagement
- Sales Revenue
- Lead-to-Customer Conversion
- Follow-up Efficiency
- Payment Collection
- Monthly Target Achievement

KEY SKILLS Telecalling, Telesales, Inside Sales, Sales Conversion, Client Conversion, B2B Sales, Lead Conversion, Online Lead Handling, Cold Calling, Client Acquisition, Software Product Sales, Software Sales, Exhibition Stall Sales, Exhibition Sales, Sponsorship Sales, Event Sales, Advertising Sales, Magazine Advertising, Business Development, Customer Acquisition, Negotiation, Objection Handling, Sales Closing, Payment Follow-up, CRM, Client Relationship Management, English Communication, Hindi Communication.

Qualification: Graduate / Postgraduate

📌 Senior Tele-Calling & Client Conversion Executive (Thiruvananthapuram)
🏢 Eventsintel (opc)
📍 Thiruvananthapuram