Job Description
Hiring #TechnicalSupport #KochiJobs #FreshersJobs #ClientCommunication #IndustrialAutomation #ManufacturingTechnology #LiriedTech
n We’re Hiring – Technical Support & Client Communication
n Liried Tech Pvt. Ltd. is looking for a motivated and enthusiastic Technical Support Executive to join our team and work closely with clients using our software solutions for the manufacturing and industrial automation sector .
nThis is a great opportunity for freshers who enjoy solving problems, communicating with people, and learning technology .
n Location: Integrated Startup Complex, Kerala Startup Mission, Kalamassery, Kochi
n Work Schedule: Mon–Fri, 9 AM to 6 PM
n Experience: 0–2 years / Freshers welcome
n Mode: Full-time, On-site
n Note: Selected candidates will begin as interns with stipend
What We’re Looking For n✔ Good communication skills in English
n✔ Confidence in communicating with clients over phone, email, and messaging
n✔ Good problem-solving and troubleshooting skills
n✔ Basic knowledge of computers and web applications




n✔ Basic knowledge of SQL / MySQL is an advantage
n✔ Familiarity with HTML, JavaScript, APIs, or software applications is a plus
n✔ Ability to understand client issues and explain solutions clearly
n✔ Willingness to learn new technologies and industrial applications
n✔ Positive attitude and ability to work as part of a technical team
️ What You’ll Do nCommunicate with clients to understand their software and technical issues
nProvide first-level technical support and troubleshooting
nGuide clients in using our software applications
nCoordinate with developers to identify and resolve technical issues
nFollow up with clients until issues are successfully resolved
nAssist during software implementation and deployment
nDocument issues, solutions, and client feedback
nGain practical experience with manufacturing software and industrial automation systems
Why Join Us?nYou'll get the chance to:
nWork on rea

📌 Technical Support (Ernakulam)
🏢 Liried Tech Private
📍 Ernakulam