11 Sep
|
Homesly Properties
|
Hyderabad
11 Sep
Homesly Properties
Hyderabad
Experienced Sales Executive Corporate & Group Sales
Position Overview
We are looking for an experienced, confident, and target-driven Sales Executive to drive revenue through corporate sales, group bookings, lead conversion, business development, campaigns, and client relationship management across our properties.
The ideal candidate will have proven experience in sales and business development, excellent communication and negotiation skills, and the confidence to deal with corporate clients, travel agencies, event organisers, and international customers.
The candidate will be responsible for managing the sales process from lead generation and first contact through follow-up, quotation, negotiation, booking confirmation, and repeat business.
Key Responsibilities
1. Corporate Sales & Business Development
- Identify and approach current corporate clients, companies, travel agencies, event organisers, and other potential business partners.
- Generate current business through proactive outbound calls, emails, networking, meetings, and other sales activities.
- Develop and maintain strong relationships with existing corporate clients.
- Conduct regular corporate sales calls, meetings, presentations, and follow-ups.
- Identify opportunities for corporate contracts, group bookings, long-term partnerships, and repeat business.
- Maintain an organised database of corporate contacts, prospects, accounts, and opportunities.
- Consistently follow up with prospects until the opportunity is converted or formally closed.
2. Lead Management & Conversion
- Handle leads and enquiries generated through marketing campaigns and other channels across all properties.
- Contact new leads promptly through telephone, email, WhatsApp, or other appropriate channels.
- Understand customer requirements and recommend suitable properties, room types, packages, group options, or services.
- Manage the complete lead journey from initial enquiry to booking confirmation.
- Prepare and communicate quotations based on customer requirements.
- Maintain accurate records of enquiries, quotations, follow-ups, objections, lead status, and conversions.
- Re-engage old, lost, and pending leads to generate additional booking opportunities.
- Consistently work towards and exceed lead-conversion and revenue targets.
3. Group Sales & Revenue Generation
- Generate and convert group booking opportunities, including corporate groups, events, tours, meetings, and other group requirements.
- Identify opportunities to increase booking value through upselling and cross-selling.
- Negotiate rates, packages, and commercial terms within approved company guidelines.
- Promote additional services such as events, food & beverage, meeting facilities, packages, and other property services where applicable.
- Monitor the sales pipeline and expected revenue from active opportunities.
- Identify opportunities to maximise revenue from each enquiry and client relationship.
4. International Customer Communication
- Communicate confidently and professionally with customers from the UK and other international markets.
- Handle telephone conversations with international customers effectively.
- Understand different UK and international accents, speaking styles, and communication patterns.
- Demonstrate strong active listening, patience, professionalism, and cultural awareness.
- Clearly communicate property information, rates, packages, terms, and booking details to international customers.
5. Campaign & Lead Coordination
- Work closely with the Marketing Team to understand ongoing campaigns, promotions, lead sources, and campaign objectives.
- Ensure campaign-generated leads are contacted within the required response time.
- Follow up actively with prospects generated through promotional campaigns.
- Provide feedback to the Marketing Team regarding lead quality, customer objections, pricing concerns, and conversion performance.
- Identify opportunities to improve campaign lead conversion and overall sales performance.
6. Client & Account Relationship Management
- Build and maintain long-term relationships with corporate clients, key accounts, agencies, and individual customers.
- Maintain regular communication with high-value and repeat clients.
- Understand client preferences, booking patterns, and future requirements.
- Encourage repeat bookings, referrals, and long-term business relationships.
- Handle customer objections and sales-related concerns professionally.
- Ensure a positive customer experience throughout the sales process.
7. Internal Coordination
- Coordinate with Reservations, Front Office, Events, Property, Operations, and other relevant teams to ensure smooth booking execution.
- Communicate confirmed booking requirements accurately to the relevant property teams.
- Follow up on outstanding information, payments, confirmations, or other requirements where applicable.
- Ensure there is a smooth transition from sales enquiry to confirmed booking and customer servicing.
Key Performance Indicators (KPIs) Performance will be measured against clearly defined sales targets, including:
- New corporate accounts generated.
- Number and value of corporate bookings.
- Number and value of group bookings.
- Lead response time.
- Lead follow-up completion rate.
- Lead-to-booking conversion rate.
- Monthly and quarterly revenue generated.
- Average booking value.
- Campaign lead conversion rate.
- Number of outbound sales calls and meetings.
- Repeat business and client retention.
- Sales pipeline value.
- Achievement of monthly and quarterly sales targets.
Required Skills & Competencies
- Proven experience in sales, business development, or account management.
- 3+ years of relevant sales experience preferred.
- Experience in hospitality, hotels, travel, tourism, events, or a related industry will be highly advantageous.
- Strong corporate sales and business-development skills.
- Excellent telephone and customer-handling skills.
- Excellent verbal and written communication.
- Robust negotiation, persuasion, and closing abilities.
- Confident and professional personality.
- Strong follow-up and relationship-management skills.
- Excellent objection-handling and problem-solving abilities.
- Ability to manage multiple leads, clients, and opportunities simultaneously.
- Robust understanding of sales funnels and lead-conversion processes.
- Commercially minded and highly target-oriented.
- Comfortable making outbound sales calls.
- Good organisational and time-management skills.
- Comfortable using CRM systems, spreadsheets, email, WhatsApp, and other sales tools.
- Ability to understand and communicate effectively with UK and international accents.
Additional Responsibilities
- Maintain accurate daily, weekly, and monthly sales reports.
- Provide regular updates on sales pipeline, prospects, conversions, and expected revenue.
- Monitor competitor pricing, packages, promotions, and market activity.
- Identify new markets, corporate segments, agencies, and customer groups that can generate additional revenue.
- Participate in networking events, trade shows, corporate meetings, and other business-development activities when required.
- Represent the company and its properties professionally at all times.
- Take ownership of assigned sales targets and continuously identify ways to improve sales performance.
- Work collaboratively with internal teams to ensure a seamless customer experience.
Ideal Candidate The ideal candidate is a confident, energetic, commercially minded, and results-oriented sales professional who enjoys speaking with customers, developing business relationships, generating opportunities, following up consistently, and closing sales. They should be comfortable with outbound calling, corporate sales, group bookings, international customers, high volumes of leads, negotiation, and target-based working.
The successful candidate should take ownership of the complete sales cycle:
Lead Generation First Contact Requirement Understanding Quotation Follow-Up Negotiation Closing Booking Confirmation Repeat Business
Experience
- 3+ years of relevant sales experience preferred.
- Hospitality/hotel sales experience will be an advantage.
- Corporate sales and business-development experience is highly desirable.
- Experience handling international customers is highly desirable.
- Experience with CRM, hotel reservation, booking, or sales systems is preferred.
- Experience in achieving measurable sales targets will be strongly preferred.
Salary 3-5 LPA
Working Style
Proactive | Target-Driven | Commercially Minded | Excellent Communicator | Strong Follow-Up | Relationship Builder | Confident Negotiator | Strong Closer | Customer-Focused | Results-Oriented
📌 Senior Sales Executive (Hyderabad)
🏢 Homesly Properties
📍 Hyderabad