Role Overview:

We are looking for a

Software Quality Lead with 8+ years of experience to lead Quality Engineering across

Salesforce, web, mobile, APIs, and enterprise integrations

. The role will own the quality strategy, automation, testing standards, and continuous improvement across the application landscape.

Location: Gurgaon/Bangalore

Key Responsibilities

- Define and drive the end-to-end QA/Quality Engineering strategy across Salesforce, web and mobile applications.

- Lead functional, integration, regression, API, mobile, performance, and end-to-end testing.

- Design and scale test automation frameworks and integrate them into CI/CD pipelines.

- Establish quality gates, release criteria, metrics, and risk-based testing practices.

- Drive shift-left testing and promote quality ownership across Product, Engineering, DevOps, and Salesforce teams.

- Lead the adoption of

AI in testing

, including AI-assisted test generation, test-data creation, intelligent regression selection, defect analysis, test maintenance, and risk identification.

- Evaluate emerging

Generative AI and AI-agent-based testing approaches to improve test coverage, speed, and efficiency.

- Monitor quality metrics, analyze defect trends, conduct root-cause analysis,



and drive continuous improvement.

- Mentor QA/QE engineers and provide technical and strategic leadership.

- Communicate quality risks, release readiness, and recommendations to senior stakeholders.

Required Skills & Experience

- 8+ years of experience in Software QA / Quality Engineering, including leadership responsibilities.

- Strong experience with

Salesforce application testing and enterprise integrations.

- Proven experience in web and iOS/Android mobile application testing

.

- Strong hands-on experience with test automation, API testing, SQL, and CI/CD

.

- Experience with tools/frameworks such as

Selenium, OpKey, Cypress, Appium

, or equivalent.

- Strong understanding of Agile, DevOps, SDLC, risk-based testing, and quality metrics.

- Practical experience applying

AI/Generative AI to software testing and QA

.

- Strong leadership, communication, stakeholder management, and problem-solving skills.

Ideal Candidate:

A quality engineering professional who can combines technical depth, leadership, automation, Salesforce expertise, and AI-driven testing practices to build a up-to-date, scalable, and proactive quality culture.

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