E-commerce Marketplace Operations Executive
Experience: Minimum 2 years
Preferred Industry: E-commerce Marketplace / Logistics / Courier / Courier Aggregation
Key Responsibilities
Manage the day-to-day operations of the e-commerce marketplace.
Handle vendor management and maintain regular coordination with vendors.
Manage client relationships and resolve client-related queries and issues.
Manage product listings, updates, and overall catalog management.
Coordinate regularly with courier and logistics partners.
Monitor and resolve shipment, pickup, delivery, and RTO-related issues.
Closely monitor orders and shipments throughout the shipment lifecycle.
Coordinate with courier partners for timely pickups and deliveries.
Identify operational issues and ensure their timely resolution.
Maintain effective coordination between internal teams, vendors, clients, and logistics partners.
Manage and coordinate First Mile and Last Mile operations.
Demonstrate a strong understanding of the shipment lifecycle and logistics processes.
Maintain daily operational data, MIS,



and performance reports.
Ensure smooth and efficient execution of marketplace and logistics operations.
Candidate Requirements
Minimum 2 years of experience in e-commerce marketplace operations.
Practical experience in the logistics, courier, or courier aggregation industry is preferred.
Robust understanding of First Mile and Last Mile operations.
Hands-on experience in Vendor Management and Client Management.
Good knowledge of Product Listing, Catalog Management, and Marketplace Operations.
Strong understanding of shipment processes and logistics operations.
Excellent communication, coordination, and interpersonal skills.
Strong problem-solving and decision-making abilities.
Ability to efficiently manage multiple tasks and priorities.
Basic knowledge of MS Excel / Google Sheets.
Responsible, proactive, organized, and result-oriented approach.
Ability to work effectively in a fast-paced and operationally driven en

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