We are seeking a BGV to lead our compliance team in a fully remote capacity. This role requires strong expertise in end-to-end background verification (BGV) processes and 1 to 10 years of experience in the same domain, preferably within client servicing. The specialist will coordinate with internal teams and external stakeholders to ensure smooth, timely, and compliant onboarding processes.
Education
- Bachelors degree in any field (mandatory)
Roles & Responsibilities
- Collaborate with Client and verification teams to ensure urgent completion of background checks for all new hires
- Drive background verification processes in partnership with external vendors
- Act as a key liaison with clients, ensuring clear communication and service excellence
- Ensure the team consistently meets daily, weekly, and monthly SLAs
- Develop and implement training materials and documentation related to background checks, investigations, compliance, and regulatory requirements
- Maintain and track case records for future client reference
- Monitor and update verification processes,
escalating issues when necessary
Experience & Skills
- 1 to 10 years of experience in background verification, with robust client servicing exposure
- Proven expertise as a subject matter expert in verification processes and familiarity with relevant tools
- Experience in handling global background checks (preferred)
- Ability to collaborate effectively with remote and distributed teams
- Strong interpersonal skills and excellent communication abilities
- Independent, detail-oriented, and capable of handling sensitive and confidential information with discretion
- Demonstrated ability to navigate cross-functional teams and external stakeholders
Rounds of Interview :- 2 Rounds of Video Call interview post which HR Salary Negotiation will happen if you are selected. Work Timings: 9.30 AM to 6.30 PM (Monday to Friday) 2nd* Saturday and 4*th Saturday are off.**