Job Description
We're Hiring: Client Relations Specialist
nWe are looking for a Client Relations Specialist who can build robust client relationships, communicate professionally, and ensure a smooth experience from initial inquiry through ongoing service.
nThis role is ideal for someone with experience in client servicing, education counseling, admissions, immigration, legal services, consulting, or other client-facing roles.
nKey Responsibilities
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Serve as a primary point of contact for clients and respond to inquiries professionally.n
Understand client requirements and guide them through the appropriate next steps.n
Manage client onboarding, follow-ups, and ongoing communication.n
Coordinate with internal teams to ensure timely updates and smooth service delivery.n
Maintain accurate client information, follow-up records, and updates in the CRM.n
Track pending actions and proactively follow up with clients.n
Handle client concerns with professionalism, empathy, and a solution-oriented approach.n




Assist with documentation and ensure required information is collected accurately.n
Build long-term relationships and maintain a positive client experience.n

nSkills We're Looking For
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Excellent verbal and written communicationn
Solid client relationship and interpersonal skillsn
CRM and lead/client tracking experiencen
Solid follow-up and coordination skillsn
Attention to detail and documentationn
Ability to multitask and manage multiple clientsn
Professional email and telephone etiquetten
Proficiency in Microsoft Officen
Problem-solving and ownership mindsetn

nPreferred Background
nCandidates with experience in study abroad counselling, education consulting, admissions, immigration, legal services, customer success, or client relationship management will be preferred.
nLocation: Chennai
nWork Mode: In-Office
nShift: Night Shift – aligned with U.S. Central Time (CST) business hours
nRole: Cli

📌 Client Relations Specialist Tamil Nadu (India)
🏢 Law Offices of Mary Kennedy India
📍 India