We are looking for a Back Office Executive with experience in customer collections and supply chain coordination, preferably from the Iron & Steel / Metal Trading / Distribution industry.
Key Responsibilities:
Follow up with customers for outstanding payments and collections through calls, WhatsApp and emails.
Co-ordinate with Sales, Accounts, Warehouses, Suppliers and Transporters for order execution and timely dispatch.
Track material dispatch, vehicle movement and delivery status.
Coordinate with customers regarding orders, deliveries and payment-related queries.
Maintain collection, dispatch and delivery records and prepare MIS.
Ensure proper documentation including Invoice, LR,
E-Way Bill, etc.
Proactively follow up on pending orders, payments and deliveries.
Required Skills:
Excellent communication, telephone follow-up and coordination skills.
Positive knowledge of MS Excel; Tally/ERP knowledge preferred.
Robust customer handling and follow-up skills.
Ability to manage multiple activities and work under pressure.
Qualification: Graduate B.Com / BBA / Any relevant qualification. Preferred Experience: Candidates from Iron & Steel, Steel Trading, Steel Distribution or Metal Industry will be preferred.
CTC: As per experience and interview performance.
📌 Back Office Executive In Collections & Supply Chain Role Mumbai (India)
🏢 Abhay Ispat
📍 India
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