Job Title: AWS Cloud & Data Platform Support Engineer

(Infrastructure & Data Platform Operations Engineer)

Experience: 4–6 Years

Role Summary

We are looking for an experienced AWS Cloud & Data Platform Support Engineer to provide operational support, administration, and monitoring of cloud infrastructure and data platform services. The ideal candidate should have strong AWS and Linux administration skills, hands-on production support experience, and the ability to troubleshoot, automate, and maintain critical platform services in a 24x7 setting.

Key Responsibilities
Provide L2/L3 support for AWS cloud infrastructure and data platform services.
Manage and support AWS EC2 environments, including AMI(Amazon Machine Image) lifecycle activities (release, republishing, retagging, and compliance-related tasks).
Perform Linux administration on RHEL and Amazon Linux servers, including patching, upgrades, troubleshooting, and vulnerability remediation.
Handle infrastructure incidents, service requests, change requests, and problem management activities following ITIL processes.
Perform daily health checks, monitoring, availability management, and operational support activities.
Support infrastructure provisioning and configuration management using Terraform.




Monitor and troubleshoot platform and infrastructure issues using Datadog and Grafana.
Support backup, recovery, system restoration, and workplace maintenance activities.
Collaborate with application, platform, and vendor teams to ensure platform stability and SLA adherence.
Identify prospects for automation and operational efficiency improvements.

Required Skills
AWS Cloud Services (EC2, AMI Management)
Linux Administration (RHEL, Amazon Linux)
Terraform (Infrastructure as Code)
Datadog and Grafana Monitoring
Incident, Change, and Problem Management
Production Support / Operations Experience
Strong troubleshooting and root cause analysis skills
Good communication and stakeholder management skills

Preferred Skills
Python Scripting and Automation
AWS Lambda
AWS Step Functions
AWS Glue
Amazon EMR / EMR Serverless
Apache Airflow
Exposure to Data Platform Operations and ETL support

Preferred Qualifications
Experience supporting cloud-based data platforms and critical production environments.
Knowledge of monitoring, observability, and automation best practices.
AWS certifications will be an added advantage.

📌 Aws Cloud & Data Platform Support Engineer Bengaluru
🏢 Clifyx
📍 Bengaluru