Key Responsibilities:
Manage day-to-day branch operations and administrative activities.
Ensure accurate policy issuance, renewals, endorsements, and servicing.
Handle customer queries, policy servicing requests, and grievance resolution.
Coordinate with sales teams, underwriting, and backend departments for smooth operations.
Monitor branch compliance with company policies and regulatory guidelines.
Maintain branch records, reports, MIS, and operational documentation.
Support premium collection, policy dispatch, and customer communication.
Ensure timely processing of proposals and policy-related transactions.
Track branch productivity and operational KPIs.
Assist in audits and ensure adherence to internal controls.

Required Skills:
Knowledge of life insurance operations and policy servicing.
Valuable communication and customer handling skills.
Solid coordination and problem-solving abilities.
Proficiency in MS Excel, Word, and reporting tools.
Attention to detail and compliance orientation.

📌 Branch Operations Manager Ahmedabad
🏢 bwise solutions
📍 Ahmedabad