WERE HIRING | ELA BEAUTY LOUNGE

Front Desk Manager – CRM, Sales & Digital Marketing

Location: Al Hail North, Seeb, Muscat, Oman

Full-Time | On-Site

Female Candidates Only | Indian Citizens

ELA Beauty Lounge is looking for a smart, organized, sales-oriented and creative Front Desk Manager to manage our front desk, CRM, sales, inventory and digital content & marketing activities.

Key Responsibilities

Front Desk & Salon Operations

- Manage appointments, bookings, cancellations and rescheduling
- Handle client enquiries through WhatsApp, calls and social media
- Coordinate daily appointments with salon staff
- Ensure smooth front-desk and client-service operations
- Handle billing, payments and POS activities accurately

CRM & Customer Management

- Maintain and update the salon CRM system
- Record current leads and customer information accurately
- Follow up with enquiries and convert leads into bookings
- Send appointment confirmations, reminders and follow-ups
- Follow up with previous clients for repeat appointments
- Maintain accurate customer service and booking history
- Track lead sources and booking conversions
- Support customer retention and rebooking activities

Sales Management

- Monitor daily and monthly salon sales
- Track individual and service-category performance
- Promote suitable services, packages and offers to clients
- Encourage rebooking and appropriate upselling
- Follow up with potential customers to improve conversions
- Prepare basic daily/weekly sales reports
- Assist management in achieving salon sales targets

Inventory & Stock Management

- Monitor salon product and consumable stock
- Maintain accurate inventory records
- Record stock received, issued and consumed
- Monitor product usage and reduce unnecessary wastage




- Identify low-stock items and prepare reorder requirements
- Conduct regular physical stock checks
- Coordinate product purchasing requirements with management

Digital Content Creation & Marketing

- Create photos, Reels, Stories and short-form salon content
- Capture services, results and transformations professionally
- Edit content using Canva, CapCut or similar applications
- Create promotional posts and marketing materials
- Manage and update salon social-media platforms
- Assist with Meta/Instagram advertising campaigns
- Track enquiries generated through advertisements
- Follow beauty and social-media trends and suggest new content ideas

Candidate Requirements
- Female Indian citizen
- Strong spoken and written English; Hindi preferred
- Previous experience in front desk, CRM, sales, inventory or customer service
- Strong computer and smartphone application skills
- Comfortable with POS, CRM and inventory-management systems
- Good knowledge of Instagram, Reels and social-media content creation
- Knowledge of Canva, CapCut or similar tools
- Basic digital-marketing knowledge
- Strong sales and customer-conversion skills
- Excellent organization and attention to detail
- Ability to multitask and take responsibility for daily operations
- Salon, beauty, retail or hospitality experience is an advantage

What We Provide
- Full-time employment in Muscat
- Employment visa
- Accommodation
- One-way air ticket
- Professional working environment
- Opportunity to develop in salon operations, CRM, sales and digital marketing

APPLY NOW Please send your CV and, if available, examples of social-media content you have created.

Hiring Manager: Anusha Karri

+91 (phone hidden)

+968 9673 0922

+968 9673 0923

ELA Beauty Lounge

Al Hail North, Seeb, Muscat, Oman

Instagram: @ela.beauty.lounge.om

📌 Salon Front Desk & Digital Marketing Coordinator (Hyderabad)
🏢 ELA Beauty Louge
📍 Hyderabad