We’re Hiring | Inside Sales Intern

Location: Lower Parel, Mumbai

Employment Type: Full-Time

Experience: 0-1 Years in Sales / Customer Service / Inside Sales / CRM Operations

Salary: ₹10000 per month

About the Role

We are looking for a *proactive, organized, and customer-focused Inside Sales Intern who will be responsible for managing existing customer relationships, coordinating orders, handling follow-ups, and maintaining accurate customer and sales records.

This is not a pure tele-calling role. You will be a key point of contact for our dealers and customers and will work closely with the Sales, Accounts, Inventory, and Warehouse teams to ensure smooth order execution and customer satisfaction.

Key Responsibilities

Customer & Dealer Relationship Management

- Manage regular communication with dealers, distributors, retailers, and EPC customers.
- Build and maintain strong, long-term customer relationships.
- Handle customer inquiries through calls, WhatsApp, email, and other communication channels.
- Provide timely updates on pricing, stock availability, orders, and dispatches.

Order Coordination & Customer Support

- Receive and coordinate customer orders from confirmation to dispatch.
- Coordinate with Accounts, Inventory, and Warehouse teams for stock availability, invoicing, approvals, and dispatch.
- Follow up on order confirmations and delivery schedules.
- Handle customer service requests and coordinate issue resolution.

CRM & ERP Management

- Maintain accurate customer, dealer, lead, quotation, and order records.
- Update customer interactions, inquiries, follow-ups, and sales activities in the company's systems.
- Ensure customer and sales information is properly documented and updated.
- Maintain organized records and generate follow-up lists and reports as required.




- Develop a valuable working understanding of the company's ERP and CRM processes .

Follow-Ups & Collection Support

- Follow up on quotations, pending orders, and customer requirements.
- Coordinate with the Accounts team for outstanding payment follow-ups.
- Support timely collections while maintaining positive customer relationships.

Business Development Support

- Identify potential dealers, retailers, and channel partners through market research and referrals.
- Support lead generation and business expansion activities.
- Schedule customer meetings and product discussions for senior management when required.

What We’re Looking For

- Graduate in any discipline — B.Com, BBA, BMS, BA, or equivalent.
- 1–3 years of experience in Inside Sales, Customer Service, Sales Coordination, CRM Operations, Telecalling, or Business Development.
- Basic understanding of ERP/CRM systems and digital business processes.
- Good communication skills in Marathi, Hindi, and English.
- Basic proficiency in MS Excel, Google Sheets, and email communication.
- Strong follow-up, coordination, and relationship-management skills.
- Organized, detail-oriented, and comfortable managing multiple tasks.
- Positive attitude with a willingness to learn and take ownership.

Why Join Us?
- Opportunity to work in a fast-growing distribution business.
- Gain hands-on exposure to sales, customer relationship management, ERP/CRM processes, and business operations.
- Work closely with Sales, Accounts, Inventory, and Operations teams.
- Opportunity to take ownership of customer relationships and sales coordination.
- Scope for professional growth as the business expands.

If you are customer-focused, organized, good at follow-ups, and enjoy building strong business relationships, we’d love to hear from you!

Pay: Up to ₹10,000.00 per month

Work Location: In person

📌 Sales Intern (Parel)
🏢 MANOJA RETAIL INDUSTRIES
📍 Parel